Job summary
Support Secretary - Band 3
Full-time 37.5 hours per week.
An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our friendly team as Support Secretary.
The successful applicant will require previous secretarial experience in a healthcare environment and have excellent organisational and communication skills. You will be able to cope well under pressure and have a good understanding of the patient pathway. You should enjoy working as part of a multidisciplinary team and be confident liaising with patients, medical staff, general practitioners and referring hospitals.
The post holder will be expected to organise their workload and duties accordingly, in such a way to make a direct and positive contribution to the service, exercising initiative and maintaining patient confidentiality at all times
Previous applicants need not to apply
Main duties of the job
The main duties of the role will be to provide support to the Senior Medical Secretaries within the department. Day to day responsibilities will include the typing of clinical correspondence, tracking investigations, answering telephones etc. You will also assist colleagues within the business unit but also the division during times of leave/sickness.
About us
Based just off the M61, twenty minutes from the centre of Manchester and with excellent transport links to the rest of the North West, we are a forward thinking Foundation Trust.
Royal Bolton Hospital has a catchment population of approx. 350,000 people.
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high calibre staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.
Job description
Job responsibilities
Being an important part of the Medical Secretarial team in Rheumatology services based at Bolton One Health Centre, you will play an essential role in providing support to the Senior Medical Secretaries and covering in their absence. The ability to work under pressure whilst remaining calm is essential.
The role of Support Secretary is to provide full administration and secretarial support to the clinical team. To maintain a high standard of service to meet patient needs, producing clinical correspondence.
Further information on the role is outlined in the job description.
Job description
Job responsibilities
Being an important part of the Medical Secretarial team in Rheumatology services based at Bolton One Health Centre, you will play an essential role in providing support to the Senior Medical Secretaries and covering in their absence. The ability to work under pressure whilst remaining calm is essential.
The role of Support Secretary is to provide full administration and secretarial support to the clinical team. To maintain a high standard of service to meet patient needs, producing clinical correspondence.
Further information on the role is outlined in the job description.
Person Specification
Qualifications
Essential
- Good standard of education including GCSE English and Mathematics
Desirable
- RSA II Audio Typing or equivalent
- ECDL/ICT or equivalent computer skills
Experience
Essential
- Previous experience as a medical, relief, support or trainee secretary
- Experience of working within a busy office environment
Desirable
- Familiar with Medical Terminology
- Familiar with H&N or Urology Terminology
Skills
Essential
- Ability to work as part of a team
- Strong keyboard skills
- Ability to work under pressure
Desirable
- Ability to use G2/Speech Report
- Ability to use Le2.2
Knowledge
Essential
- Commitment to and understanding of Confidentiality
- Knowledge of software packages, Word, Excel
Person Specification
Qualifications
Essential
- Good standard of education including GCSE English and Mathematics
Desirable
- RSA II Audio Typing or equivalent
- ECDL/ICT or equivalent computer skills
Experience
Essential
- Previous experience as a medical, relief, support or trainee secretary
- Experience of working within a busy office environment
Desirable
- Familiar with Medical Terminology
- Familiar with H&N or Urology Terminology
Skills
Essential
- Ability to work as part of a team
- Strong keyboard skills
- Ability to work under pressure
Desirable
- Ability to use G2/Speech Report
- Ability to use Le2.2
Knowledge
Essential
- Commitment to and understanding of Confidentiality
- Knowledge of software packages, Word, Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
