Job summary
An exciting opportunity has arisen to join our Digital Education Team. We are recruiting to replace two members of our team who have announced their retirement. We are interested in applicants who are passionate about the benefits of technology and how it can improve patient care.
The postholder will deliver and evaluate training and support users in the workplace to both individuals and staff groups using face to face training, virtual and eLearning methods. Applicants with experience of delivering Clinical Systems are preferred but not essential. Experience of digital content design is preferred however, successful applicants will be expected to learn. As a Digital Trainer you will create engaging and interactive learning materials, including e-learning and instructional videos.
We are seeking a reliable, patient and adaptable person with excellent communication and interpersonal skills. Applicants should possess the ability to quickly learn complex tasks and be able to communicate this learning in a logical, concise and clear manner. The post holder will work autonomously to deadlines and manage your own workload.Consideration will be given to applicants wishing to develop their training skills. This would start on a Band 4 with progression available on completion of relevant qualifications and experience.
Secondment opportunities would also be considered for this position.
Main duties of the job
You will be expected to work flexibly both in terms of your ability to travel between sites as well as the ability to occasionally work shift patterns and weekends in line with our service needs. Whilst the post is based at the Royal Bolton Hospital, flexible and agile working practices are in place.
Provide training, support and knowledge to support the implementation and development of all elements of Digital Education being implemented within the Trust. To ensure that all users make full and effective use of Digital tools by evaluating and testing current and new software, as well as planning, developing, delivering and evaluating training courses/material.
About us
The Trust is a great place to work, evidenced by the most recent NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy, and it is a truly exciting time for the Trust with investment and development of the Digital applications of which this role will be a key part.
We hope the above has encouraged you to join a high-performing Digital team in an equally high-performing Trust! We look forward to hearing from you.
Job description
Job responsibilities
Motivate users who are reluctant to embrace new Digital Skills and use powers of persuasion to enhance the benefits new skills will bring. Receive, assess and respond to user queries providing problem solving support and follow up training, if appropriate, ensuring that all queries are logged, answered and resolved in a timely manner, and escalate as appropriate. Liaise and communicate effectively with users, and internal and external contacts as required. To support the wider Informatics Team and take responsibility for managing training and testing aspects of projects, highlighting any issues to the relevant Project Team member. Assist in the review of the performance of systems and participate in regular review meetings with suppliers and users as required. Represent Informatics/Digital Education, or deputise for the Digital Education Manager, at meetings internal and external to the Trust. Acquire and maintain detailed knowledge of the systems/applications and provide advice and support to assist departmental managers and colleagues when appropriate.
Job description
Job responsibilities
Motivate users who are reluctant to embrace new Digital Skills and use powers of persuasion to enhance the benefits new skills will bring. Receive, assess and respond to user queries providing problem solving support and follow up training, if appropriate, ensuring that all queries are logged, answered and resolved in a timely manner, and escalate as appropriate. Liaise and communicate effectively with users, and internal and external contacts as required. To support the wider Informatics Team and take responsibility for managing training and testing aspects of projects, highlighting any issues to the relevant Project Team member. Assist in the review of the performance of systems and participate in regular review meetings with suppliers and users as required. Represent Informatics/Digital Education, or deputise for the Digital Education Manager, at meetings internal and external to the Trust. Acquire and maintain detailed knowledge of the systems/applications and provide advice and support to assist departmental managers and colleagues when appropriate.
Person Specification
Experience
Essential
- Knowledge/experience of designing, planning, delivering and evaluating training
- Experience as a Teacher / Trainer
Desirable
- Experience of working in the NHS
- Experience in supporting and training staff in clinical systems
- Experience in developing digital content / eLearning / instructional design
- Experience in using Clinical systems
Skills
Essential
- Advanced Digital skills
- Experience in the use of Office 365
Knowledge
Essential
- Training / teaching standards/practice
Qualifications
Essential
- Evidence of formal teaching/training qualification or equivalent experience
- Evidence of CPD
Desirable
- Achievement of Prince foundation
Person Specification
Experience
Essential
- Knowledge/experience of designing, planning, delivering and evaluating training
- Experience as a Teacher / Trainer
Desirable
- Experience of working in the NHS
- Experience in supporting and training staff in clinical systems
- Experience in developing digital content / eLearning / instructional design
- Experience in using Clinical systems
Skills
Essential
- Advanced Digital skills
- Experience in the use of Office 365
Knowledge
Essential
- Training / teaching standards/practice
Qualifications
Essential
- Evidence of formal teaching/training qualification or equivalent experience
- Evidence of CPD
Desirable
- Achievement of Prince foundation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
