Job summary
We have a fantastic opportunity for a Clinical person to develop their career through becoming a clinical trainer. If you are passionate and motivated to teach and educate others, and promoting best practice, this may be the perfect job for you.
Good communication, interpersonal skills and the ability to cascade information to others are essential for the post, as these are required to provide high quality clinical teaching.
The successful applicant will benefit from having significant Clinical experience to be able to refer to this during training. Experience of Maternity processes would be an advantage but not essential
There are opportunities for learning and development available in the Team and the successful applicant will be well supported and encouraged to develop in their role. The successful applicant will benefit from having a training qualification or previous experience in training, but this is not essential.
If you would like to know more information please contact Lauren.moorfield@boltonft.nhs.uk, Sharon.lythgoe@boltonft.nhs.uk, or lisa.orme@boltonft.nhs.uk
Main Duties of the job
The Clinical Trainer will provide training, support and knowledge to support the implementation and development of all elements of Digital Education being implemented within the Trust
Main duties of the job
- Motivate users who are reluctant to embrace new Digital Skills and use powers of persuasion to enhance the benefits new skills will bring and how clinical safety can be improved
- Receive, assess and respond to user queries both clinical and non-clinical providing problem solving support and follow up training, if appropriate, ensuring that all queries are logged, answered and resolved in a timely manner, and escalate as appropriate.
- Liaise and communicate effectively with users, and internal and external contacts as required.
- To support the wider Informatics Team and take responsibility for managing training and testing aspects of projects including Clinical requirements, highlighting any issues to the relevant Project Team member.
- Assist in the review of the performance of systems and participate in regular review meetings with suppliers and users as required.
- Participate in educational seminars, and Trust induction, to enable users to appreciate the importance of Digital Skills.
- Represent Informatics/Digital Education, or deputise for the Digital Education Manager, at meetings internal and external to the Trust.
- Acquire and maintain detailed knowledge of the systems/applications and provide clinical advice and support to assist departmental managers and colleagues when appropriate.
About us
The Trust is a great place to work, evidenced by the most recent NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy, and it is a truly exciting time for the Trust with investment and development of the Digital applications of which this role will be a key part.
We hope the above has encouraged you to join a high-performing Informatics team in an equally high-performing Trust! We look forward to hearing from you.
Job description
Job responsibilities
- Plan and deliver training to end users in accordance with agreed timescale, varying from 1-1s, classroom sessions to large groups of staff using digital tools as and where necessary.
- Develop Digital and Clinical Content and assessments in accordance with agreed timescales.
- Prepare and maintain the Training Environments to ensure they are up to date to support training from a clinical aspect
- Run training reports and communicate to relevant team for reporting purposes.
- Undertake learning needs analysis for end user staff, and identify appropriate training requirements.
- Assist in undertaking regular training audits to assess effectiveness of training and identify areas where further training is required, and escalate to appropriate person.
- Maintain Learning Management System in accordance with Trust requirements.
- Undertake system analysis and process mapping including Clinical requirements to identify organisational change needs to support business change using Lean methodology.
- Responsible for own training and training courses to support projects, ensuring all training sessions are covered, in particular during periods of absence.
- Prioritise and manage clinical/training requests on a daily basis through the training helpdesk, responding quickly and appropriately to issues, escalating if necessary adhering to internal SLAs.
- Provide administration duties for the Learning Management System, creating accounts, enrolments, managing course data and ensuring a high standard of Data Quality is maintained.
Job description
Job responsibilities
- Plan and deliver training to end users in accordance with agreed timescale, varying from 1-1s, classroom sessions to large groups of staff using digital tools as and where necessary.
- Develop Digital and Clinical Content and assessments in accordance with agreed timescales.
- Prepare and maintain the Training Environments to ensure they are up to date to support training from a clinical aspect
- Run training reports and communicate to relevant team for reporting purposes.
- Undertake learning needs analysis for end user staff, and identify appropriate training requirements.
- Assist in undertaking regular training audits to assess effectiveness of training and identify areas where further training is required, and escalate to appropriate person.
- Maintain Learning Management System in accordance with Trust requirements.
- Undertake system analysis and process mapping including Clinical requirements to identify organisational change needs to support business change using Lean methodology.
- Responsible for own training and training courses to support projects, ensuring all training sessions are covered, in particular during periods of absence.
- Prioritise and manage clinical/training requests on a daily basis through the training helpdesk, responding quickly and appropriately to issues, escalating if necessary adhering to internal SLAs.
- Provide administration duties for the Learning Management System, creating accounts, enrolments, managing course data and ensuring a high standard of Data Quality is maintained.
Person Specification
Experience
Essential
- Experience of working in the NHS and using computerised systems in the NHS
- Experience in supporting and training staff in clinical systems
- Knowledge/experience of TNAs, design, plan, delivering training
Desirable
- Experience in developing e-learning packages
Skills
Essential
- Computer literate MS Office and clinical systems
- Excellent presentation skills
Knowledge
Essential
- Indepth knowledge/experience of computerised clinical systems in the NHS
Desirable
- Knowledge of other departmental systems
Qualifications
Essential
- Evidence of formal teaching/training qualification or equivalent experience
- Evidence of CPD
Desirable
- Achievement of Prince foundation
Person Specification
Experience
Essential
- Experience of working in the NHS and using computerised systems in the NHS
- Experience in supporting and training staff in clinical systems
- Knowledge/experience of TNAs, design, plan, delivering training
Desirable
- Experience in developing e-learning packages
Skills
Essential
- Computer literate MS Office and clinical systems
- Excellent presentation skills
Knowledge
Essential
- Indepth knowledge/experience of computerised clinical systems in the NHS
Desirable
- Knowledge of other departmental systems
Qualifications
Essential
- Evidence of formal teaching/training qualification or equivalent experience
- Evidence of CPD
Desirable
- Achievement of Prince foundation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
