Job summary
An exciting opportunity has arisen for experienced band 3 administrator, to join the community IV therapy team.
This is a fantastic development opportunity for experienced NHS Band 3 staff who are eager to aspire and progress in their role. NHS clinic experience and regular use of LE2.2 is an essential criteria for this role.
This position is a 30 hour contract Monday -Friday, hours could include working until 1900 hours, will be required to meet the needs of service delivery.
This position is based at Breightmet health centre within the teams office
Main duties of the job
The role involves tasks such as:-
- Assisting in the delivery of administrative support and reception services within an integrated operational service environment
- To organise, manage and maintain the use of information systems and meet quality and performance standards
- To ensure robust clerical systems are maintained, including archiving system and clinic preperation
- To plan, organise and implement the clerical and administrative processes of the team, demonstrating effective office skills.
- To provide clerical support to the team leader, team coordinator, and other members of the team as appropriate and necessary. This will include supporting the flow of discharge from hospital to the IV Team by printing new patients notes and entering patients details onto Civica scheduling system.
- To plan ahead and prep notes for clinics through the week, book patients appointments using IT systems in place and communication with patient, receive phone calls from clinic patients requesting to rearrange appointments, and rebook as necessary.
- To answer the office phones, appropriately actioning these phone calls - eg, arrange / rearrange clinic appointments, or take messages and communicate these to registered to clinical staff regarding new OPAT patients
- To have an understanding of NHS supplies and Integra ordering systems to support with stock ordering and stock control.
- To contribute to the development and implementation of Business Support services.
About us
We value regular appraisal and supervision and ensure personal and professional development opportunities are available. Candidates will need to be able to travel to meet the needs of this post and will therefore need access to a vehicle for work.
You are encouraged to maintain your Covid vaccination status unless medically exempt and will be supported to accessinformation and guidance, to inform decisions that supports vaccine confidence, protects yourself and patients.
Job description
Job responsibilities
For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.
Job description
Job responsibilities
For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.
Person Specification
Qualifications
Essential
- English and Maths GCSE level or equivelant
- NVQ Business administration / secretarial qualifications to level 3 or equivalent experience
- Previous administration / clerical experience in an office based setting
- Evidence of continued professional development
Knowledge
Essential
- Able to organise own workload
- An understanding of the service, relevant legislation
Desirable
- Understanding of Integrated Community Service Division
Experience
Essential
- Ablility to take minutes of meetings directly to laptop / computer
- Previous admin / clerical experience
- Experience of using a range of computer software packages and programmes
- Experience of using IT systems in place within the NHS
- Experience of working in a office environment and dealing with telephone enquiries
- Evidence of managing, organising and maintaining information systems
- NHS clinic experience
Desirable
- NHS admin / clerical experience
- Understanding of malinko scheduling system
Skills
Essential
- Maintain quality administration services
- To be able to work effectively as part of a team or and under own supervision using own initiate
- To demonstrate the ability to plan, develop, organise and prioritise your work to meet essential deadlines and changes in priority
- To demonstrate the ability to use IT systems and software
Desirable
- Use of LE2.2
- Use of Malinko
- Experience in excel
Person Specification
Qualifications
Essential
- English and Maths GCSE level or equivelant
- NVQ Business administration / secretarial qualifications to level 3 or equivalent experience
- Previous administration / clerical experience in an office based setting
- Evidence of continued professional development
Knowledge
Essential
- Able to organise own workload
- An understanding of the service, relevant legislation
Desirable
- Understanding of Integrated Community Service Division
Experience
Essential
- Ablility to take minutes of meetings directly to laptop / computer
- Previous admin / clerical experience
- Experience of using a range of computer software packages and programmes
- Experience of using IT systems in place within the NHS
- Experience of working in a office environment and dealing with telephone enquiries
- Evidence of managing, organising and maintaining information systems
- NHS clinic experience
Desirable
- NHS admin / clerical experience
- Understanding of malinko scheduling system
Skills
Essential
- Maintain quality administration services
- To be able to work effectively as part of a team or and under own supervision using own initiate
- To demonstrate the ability to plan, develop, organise and prioritise your work to meet essential deadlines and changes in priority
- To demonstrate the ability to use IT systems and software
Desirable
- Use of LE2.2
- Use of Malinko
- Experience in excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
