Job summary
The Risk & Assurance Coordinator is a full time position reporting to the Risk & assurance Team Manager. The post holder will be part of the Risk & Assurance Team based within the Governance Department.
The post holder will be responsible for the day to day operational management of the Trust-wide electronic Safeguard Incident Reporting System by acting as System Supervisor across all modules of the System, providing support, advice and guidance across the trust as required.
The role will also include supporting the Assistant Director of Quality Governance, Patient Safety Specialist, Risk & Assurance Team Manager, Risk and Assurance Co-ordinators and divisional teams to ensure the Trust's safety strategies and policies are effectively implemented across the Trust.
Main duties of the job
Support the Risk & Assurance Team Manager in ensuring incidents are effectively investigated. This will require the post holder to use their own judgement in reallocating incidents; making adjustments relevant to the Safeguard system to facilitate accurate and timely action and understanding the impact of these decisions on the Safeguard system modules e.g. transfer of incidents from departments, amendment of incident cause groups and changes to the risk register.
Support the co-ordination of reviewing incidents via the incident reporting system across the Bolton Locality including organisations such as the ambulance service, mental health service and Bolton Council in order to promote safety across the health economy.
Act as first point of contact to provide support and assistance, both face to face and over the telephone for all trust staff reporting an incident.
Keep the Strategic Executive Information (StEIS) system updated with declared serious incidents, both when first reported, and following ratification of the report.
Liaise with the system provider Ulysses in relation to technical issues in order to resolve faults within the Safeguard system.
About us
Our Values
o Vision We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.We make decisions that are best for long term health and social care outcomes for our communities
o OpennessWe communicate clearly to our patients, families and our staff with transparency and honestyWe encourage feedback from everyone to help drive innovation and Improvements
o IntegrityWe demonstrate fairness, respect and empathy in our interactions with peopleWe take responsibility for our actions, speaking out and learning from our mistakes
o CompassionWe take a person-centred approach in all our interactions with patients, families and our staffWe provide compassionate care and demonstrate understanding to everyone
o ExcellenceWe put quality and safety at the heart of all our services and processesWe continuously improve our standards of healthcare with the patient in mind
Job description
Job responsibilities
For detailed job description and main responsibilities please see the attached job description and person specification for the role, alternative please see contact details below.
Job description
Job responsibilities
For detailed job description and main responsibilities please see the attached job description and person specification for the role, alternative please see contact details below.
Person Specification
Education/ Qualifications
Essential
- Educated to NVQ 3 level or equivalent relevant experience
Experience
Essential
- Experience of working within the NHS or Public Sector
Skills and Abilities
Essential
- Advanced skills in the use of a variety of IT packages in particular Outlook, Excel, and Teams
Skills and Abilities
Essential
- Excellent interpersonal, communication and listening skills with the ability to negotiate and motivate at department level
Skills and Abilities
Desirable
- Experience of taking minutes for formal meetings/Minute taking qualification
Skills and Abilities
Desirable
- Ability to deliver training to all levels of staff through a variety of mechanisms
Skills and Abilities
Desirable
- Technical skills in relation to system maintenance of an Incident Reporting/Risk Management System such as Safeguard/Datix
Experience
Essential
- Experience of dealing with Clinical Risk/ Patient Safety issues
Experience
Essential
- Knowledge of the PSIRF (Patient safety Incident Response Framework) Principles
Skills and Abilities
Essential
- Experience of an Incident Reporting/Risk Management System such as Safeguard/Datix
Skills and Abilities
Essential
Skills and Abilities
Essential
- Able to maintain high standards of confidentiality
Skills and Abilities
Essential
- Ability to utilise IT systems in order to produce a range of reports
Skills and Abilities
Essential
- Effective time management skills
Experience
Desirable
- Experience of collecting evidence required for external inspections/audits
Experience
Essential
- Awareness/Experience of Risk and Risk Management principles
Experience
Essential
- Experience of co-ordinating information required to investigate patient safety incidents
Experience
Essential
- Experience of producing information for a range of stakeholders
Experience
Essential
- Experience of analysing data and using Incident/Risk management systems
Experience
Desirable
- Experience of collating and providing data to stakeholders such as Commissioners/Integrated Care Boards
Experience
Desirable
- Experience of monitoring and reviewing risk registers
Skills and Abilities
Essential
- Able to work autonomously as well as within a team
Skills and Abilities
Essential
- Ability to effectively organise own workload and that of others with minimum of supervision, achieving goals within deadlines
Skills and Abilities
Essential
- Ability to analyse themes and trends from data such as incident reports
Experience
Desirable
- Experience of working in a Patient Safety Environment
Person Specification
Education/ Qualifications
Essential
- Educated to NVQ 3 level or equivalent relevant experience
Experience
Essential
- Experience of working within the NHS or Public Sector
Skills and Abilities
Essential
- Advanced skills in the use of a variety of IT packages in particular Outlook, Excel, and Teams
Skills and Abilities
Essential
- Excellent interpersonal, communication and listening skills with the ability to negotiate and motivate at department level
Skills and Abilities
Desirable
- Experience of taking minutes for formal meetings/Minute taking qualification
Skills and Abilities
Desirable
- Ability to deliver training to all levels of staff through a variety of mechanisms
Skills and Abilities
Desirable
- Technical skills in relation to system maintenance of an Incident Reporting/Risk Management System such as Safeguard/Datix
Experience
Essential
- Experience of dealing with Clinical Risk/ Patient Safety issues
Experience
Essential
- Knowledge of the PSIRF (Patient safety Incident Response Framework) Principles
Skills and Abilities
Essential
- Experience of an Incident Reporting/Risk Management System such as Safeguard/Datix
Skills and Abilities
Essential
Skills and Abilities
Essential
- Able to maintain high standards of confidentiality
Skills and Abilities
Essential
- Ability to utilise IT systems in order to produce a range of reports
Skills and Abilities
Essential
- Effective time management skills
Experience
Desirable
- Experience of collecting evidence required for external inspections/audits
Experience
Essential
- Awareness/Experience of Risk and Risk Management principles
Experience
Essential
- Experience of co-ordinating information required to investigate patient safety incidents
Experience
Essential
- Experience of producing information for a range of stakeholders
Experience
Essential
- Experience of analysing data and using Incident/Risk management systems
Experience
Desirable
- Experience of collating and providing data to stakeholders such as Commissioners/Integrated Care Boards
Experience
Desirable
- Experience of monitoring and reviewing risk registers
Skills and Abilities
Essential
- Able to work autonomously as well as within a team
Skills and Abilities
Essential
- Ability to effectively organise own workload and that of others with minimum of supervision, achieving goals within deadlines
Skills and Abilities
Essential
- Ability to analyse themes and trends from data such as incident reports
Experience
Desirable
- Experience of working in a Patient Safety Environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
