Job summary
We are looking for a resilient, robust, self motivated clerical officer to join our Single Point of Access team. The successful applicant will provide general admin and clerical duties.
Processing referrals, inputting data, taking telephone queries, Booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties. There will also be a requirement to cover reception duties when necessary.
Main duties of the job
Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home.
In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of the Single Point of Access clerical team within the Integrated Community Services Division.
The role will be part of a clerical team that works over seven days between the hours of 8am and 5pm, typical shifts 8-4 & 9-5 this also includes weekend working currently on a 1 in 4 working weekend. This is a 365 days a year service.
Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics photocopying and other general office duties.
Experience of working within healthcare would be preferable though full training will be provided.
The post is 37.5 hours over 7 days a week. The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure.
There will also be a requirement to cover reception duties when required, full training will be provided.
About us
The Single Point of Access is a fast paced friendly environment to work, supporting a range of clinicians with the referral process. We are a large team of clerical officers who are committed to providing a great service, we are friendly, hardworking and welcoming.
Job description
Job responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties.
There will also be a requirement to cover reception duties when required, full training will be provided.
Job description
Job responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties.
There will also be a requirement to cover reception duties when required, full training will be provided.
Person Specification
Education
Essential
- English and mathematics GCSE level
Desirable
- Previous experience in a busy office environment
- NVQ Administration level 2 or word processing qualification
Knowledge
Essential
- Experience and evidence of using a range of computer software packages
Desirable
- Evidence of producing high level documentation
Experience
Essential
- Experience of working in a busy office environment
Desirable
- Evidence of maintaining information systems specifically LE2.2
skills and ability
Essential
- Excellent organisational skills
- To be able to work as part of a team
Desirable
- Open to learning and development
Person Specification
Education
Essential
- English and mathematics GCSE level
Desirable
- Previous experience in a busy office environment
- NVQ Administration level 2 or word processing qualification
Knowledge
Essential
- Experience and evidence of using a range of computer software packages
Desirable
- Evidence of producing high level documentation
Experience
Essential
- Experience of working in a busy office environment
Desirable
- Evidence of maintaining information systems specifically LE2.2
skills and ability
Essential
- Excellent organisational skills
- To be able to work as part of a team
Desirable
- Open to learning and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
