Job summary
Bolton NHS Foundation Trust are delivering a digital strategy and require an experienced Technical Architect who will lead at the highest level in the delivery of the technical elements of the strategy. The Technical Architect will establish a series of principles, guidelines and rules used by the Trust to direct the process of acquiring, building, modifying and interfacing IT resources throughout the enterprise.
Act as a Technical Lead in one of the following areas and deputise for other Technical Architects: EUC services (includes all end user computer systems and platforms, such as desktop, laptop, print and mobile devices as well as VDI technologies as required), Infrastructure & Cyber security services (all server Hardware, Storage Technologies, Hyper-visor infrastructure, security vulnerability assessment & patching).
As the Technical Architect, you will play a key role in ensuring the successful scoping and delivery of IT project work, providing direction, guidance and governance when needed to the technical delivery teams, it is essential to understand all aspects of each system, from both a business and technical point of view. This means having a full working knowledge of the products on the knowledge and skills framework and an in depth understanding of Enterprise IT Systems and Hardware as well as the systems used within the NHS and healthcare.
Main duties of the job
You will work with the CTO and Enterprise Architects to ensure a stable, viable digital landscape and consistency of design across the estate. You will be a key member of the Architecture team supporting and facilitating the evaluation of hardware, software and security to ensure harmony with the trust's enterprise architecture strategies.
You will transform business need and requirements specifications into clear solution designs within the enterprise architecture framework, ensure consistency with and requirements specified and manage the balance between functional, non-functional, service quality, cyber security, and systems management requirements.
Excellent communication to senior and junior staff will be given at all times to ensure knowledge is transferred and in line with trust objectives.
To ensure that the management; configuration; maintenance and implementation of enhancements to the current digital infrastructure across Bolton NHS Foundation Trust are completed in line with agreed procedures. Management responsibility for the senior support team to provide a skilled technical and systems support function.
About us
The Trust is a great place to work, evidenced by the most recently NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy, and it is a truly exciting time for the Trust with investment and development of the IT Infrastructure of which this role will be a key part.
So, we hope the above has encouraged you to join a high-performing IT team in an equally high-performing Trust! We look forward to hearing from you.
Job description
Job responsibilities
- To work closely with the CTO, Enterprise Architect, Data Centre Manager, project managers and suppliers to design and build IT systems. These could be designing the structure of a new health patient record system, or designing and configuring key back end IT Infrastructure.
- Your role will be to provide IT focused Architecture and digital strategy for the organisation. You will build relationships with key external suppliers to promote partnership based working.
- The Technical Architect is able to initiate the design process, create the high-level architecture and judge the most likely applicable technologies. This involves creating designs from conceptual, logical, and physical plans, including a high degree of information modelling.
- Researching off-the-shelf products to see whether theyll be more suitable than building a customised or new system.
- Support critical or priority 1 incident resolution offering technical expertise and proven troubleshooting skills concentrating for extended periods of time.
- To be lead specialist in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document.
- To lead and support the effective management and monitoring of the physical and virtual server/desktop environment.
- To design, support and maintain an effective Citrix XenDesktop and XenApp infrastructure including security and management.
- Experience in operating a virtual desktop environment with software defined storage and virtualised applications.
- To lead, maintain and manage an effective, resilient and secure Windows Active Directory Domain & Azure Cloud infrastructure
- To provide an effective and resilient VMware, Hyper-V and associated SAN infrastructure.
- To lead and provide an effective, resilient and secure corporate messaging infrastructure (Exchange 2016 and O365)
- To provide an effective and secure endpoint protection for all servers, desktop and endpoint devices.
- To provide an effective, secure, disaster recovery plan for the Local Area Network, Servers and Firewall infrastructure.
- Develop and lead activities in the scope of Cloud Architectures and hybrid Cloud Integrations.
- Breaking down large system requirements into manageable parts.
- Developing and carrying out tests to make sure solutions work as expected and adhere to best practice.
- Ensuring compliance with all aspects of information security and confidentiality, particularly with regard to the Data Protection Act (2018) and ISO 27001.
- Keeping accurate records of steps and decisions taken, keeping project managers informed of progress.
- Actively communicates and promotes the IT Digital strategy & architecture and anticipates future IT needs.
- Proactively carry out Cyber Security risk assessments.
- Implement, maintain and support: IS0 27001, DSP Toolkit, DBC1596, DCB0129, DCB0160 and Cyber Essentials standards.
- Ensuring that any proposed changes to the infrastructure design comply with the Trusts corporate strategy, Information governance (IG) guidance, ITIL best practice.
- The role is very customer facing, and heavily involved in the earlier 'Discovery' phases of work, which requires good presentation and communication skills.
- Support all digital, clinical technology and divisional IT teams, finding and using best practice, technical standards and emerging technologies.
- Communicate highly complex technical IT information to non technical stakeholders
- in a way that can be understood.
- To assist in the development of business cases for investment in Digital Infrastructure.
- Adhere to licencing requirements in the development and expansion of systems.
- Management & leadership responsibility for the Senior Technical Team, offering mentoring, coaching and knowledge transfer as the lead technical expert.
- Provides formal and informal leadership and direction to other architects and IT personnel, particularly in the areas of specialisation within the Knowledge and Skills Framework.
- Act as an escalation point for issues, provide leadership to ensure any issues or disruptions (planned or unplanned) are managed and resolved in timely manner.
- Particpation in an out of hours on call rota for the provision of support to all Users.
- To undertake other assignments in accordance with the priorities agreed by the CTO, Enterprise Architects and Digital Manager.
- Deputise for other Technical Architects.
Job description
Job responsibilities
- To work closely with the CTO, Enterprise Architect, Data Centre Manager, project managers and suppliers to design and build IT systems. These could be designing the structure of a new health patient record system, or designing and configuring key back end IT Infrastructure.
- Your role will be to provide IT focused Architecture and digital strategy for the organisation. You will build relationships with key external suppliers to promote partnership based working.
- The Technical Architect is able to initiate the design process, create the high-level architecture and judge the most likely applicable technologies. This involves creating designs from conceptual, logical, and physical plans, including a high degree of information modelling.
- Researching off-the-shelf products to see whether theyll be more suitable than building a customised or new system.
- Support critical or priority 1 incident resolution offering technical expertise and proven troubleshooting skills concentrating for extended periods of time.
- To be lead specialist in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document.
- To lead and support the effective management and monitoring of the physical and virtual server/desktop environment.
- To design, support and maintain an effective Citrix XenDesktop and XenApp infrastructure including security and management.
- Experience in operating a virtual desktop environment with software defined storage and virtualised applications.
- To lead, maintain and manage an effective, resilient and secure Windows Active Directory Domain & Azure Cloud infrastructure
- To provide an effective and resilient VMware, Hyper-V and associated SAN infrastructure.
- To lead and provide an effective, resilient and secure corporate messaging infrastructure (Exchange 2016 and O365)
- To provide an effective and secure endpoint protection for all servers, desktop and endpoint devices.
- To provide an effective, secure, disaster recovery plan for the Local Area Network, Servers and Firewall infrastructure.
- Develop and lead activities in the scope of Cloud Architectures and hybrid Cloud Integrations.
- Breaking down large system requirements into manageable parts.
- Developing and carrying out tests to make sure solutions work as expected and adhere to best practice.
- Ensuring compliance with all aspects of information security and confidentiality, particularly with regard to the Data Protection Act (2018) and ISO 27001.
- Keeping accurate records of steps and decisions taken, keeping project managers informed of progress.
- Actively communicates and promotes the IT Digital strategy & architecture and anticipates future IT needs.
- Proactively carry out Cyber Security risk assessments.
- Implement, maintain and support: IS0 27001, DSP Toolkit, DBC1596, DCB0129, DCB0160 and Cyber Essentials standards.
- Ensuring that any proposed changes to the infrastructure design comply with the Trusts corporate strategy, Information governance (IG) guidance, ITIL best practice.
- The role is very customer facing, and heavily involved in the earlier 'Discovery' phases of work, which requires good presentation and communication skills.
- Support all digital, clinical technology and divisional IT teams, finding and using best practice, technical standards and emerging technologies.
- Communicate highly complex technical IT information to non technical stakeholders
- in a way that can be understood.
- To assist in the development of business cases for investment in Digital Infrastructure.
- Adhere to licencing requirements in the development and expansion of systems.
- Management & leadership responsibility for the Senior Technical Team, offering mentoring, coaching and knowledge transfer as the lead technical expert.
- Provides formal and informal leadership and direction to other architects and IT personnel, particularly in the areas of specialisation within the Knowledge and Skills Framework.
- Act as an escalation point for issues, provide leadership to ensure any issues or disruptions (planned or unplanned) are managed and resolved in timely manner.
- Particpation in an out of hours on call rota for the provision of support to all Users.
- To undertake other assignments in accordance with the priorities agreed by the CTO, Enterprise Architects and Digital Manager.
- Deputise for other Technical Architects.
Person Specification
Education/ Qualifications
Essential
- MCSE / Degree Level / Equivalent
- Demonstrate commitment to ongoing personal development
Desirable
- CCA, CCP, CCE, MCSA, CCNA, VCP
- ITIL
Experience
Essential
- Experience in delivering complex technical IT facilities
- Demonstrate a proven track record as a technical lead on the development of business critical applications to defined timescales
- Good knowledge of quality standards, legislation and best practice
- Up to date knowledge of technical applications
- Ability to think ahead and anticipate problems, issues and solutions
- Ability to work under pressure and meet deadlines
- Strong Programming / VBS / Powershell
- Experience providing IT focused Enterprise Architecture and strategy
- Citrix XenDesktop/XenApp Experience
- Supplier management experience
- Large scale LAN knowledge
- Windows Operating systems and Active Directory Management
- Exchange 2016 and O3652010/13 infrastructure knowledge
- Firewall technologies knowledge
- Anti-Virus domain infrastructure
- SAN Technologies
- VMware knowledge
- Disaster recovery and Business Continuity knowledge
- Problem management within an IT environment
- Change management experience
- Risk management experience
- Windows Server knowledge all versions Experience of developing operational policy and procedures
- Staff appraisal, interviewing and management experience
- Knowledge to be a lead specialist in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document
Desirable
- Experience of supporting a Virtual Environment
- Line / people management experience is desirable
Skills and Abilities
Essential
- Ability to organise self and others and to work on own initiative
- Good negotiation skills
- Strong people management skills
- Ability to work to deadlines, prioritise tasks and manage in a busy pressurised climate
- Ability to prioritise and plan use of resources
Desirable
- Ability to communicate complex information to all levels of staff
Knowledge
Essential
- Knowledge of current NHS Information Technology issues, standards and procedures
Other
Essential
- Flexibility of working hours
- Well motivated
- Able to work on own initiative
- Good communication skills - written and oral
Desirable
- Business insured car user
Person Specification
Education/ Qualifications
Essential
- MCSE / Degree Level / Equivalent
- Demonstrate commitment to ongoing personal development
Desirable
- CCA, CCP, CCE, MCSA, CCNA, VCP
- ITIL
Experience
Essential
- Experience in delivering complex technical IT facilities
- Demonstrate a proven track record as a technical lead on the development of business critical applications to defined timescales
- Good knowledge of quality standards, legislation and best practice
- Up to date knowledge of technical applications
- Ability to think ahead and anticipate problems, issues and solutions
- Ability to work under pressure and meet deadlines
- Strong Programming / VBS / Powershell
- Experience providing IT focused Enterprise Architecture and strategy
- Citrix XenDesktop/XenApp Experience
- Supplier management experience
- Large scale LAN knowledge
- Windows Operating systems and Active Directory Management
- Exchange 2016 and O3652010/13 infrastructure knowledge
- Firewall technologies knowledge
- Anti-Virus domain infrastructure
- SAN Technologies
- VMware knowledge
- Disaster recovery and Business Continuity knowledge
- Problem management within an IT environment
- Change management experience
- Risk management experience
- Windows Server knowledge all versions Experience of developing operational policy and procedures
- Staff appraisal, interviewing and management experience
- Knowledge to be a lead specialist in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document
Desirable
- Experience of supporting a Virtual Environment
- Line / people management experience is desirable
Skills and Abilities
Essential
- Ability to organise self and others and to work on own initiative
- Good negotiation skills
- Strong people management skills
- Ability to work to deadlines, prioritise tasks and manage in a busy pressurised climate
- Ability to prioritise and plan use of resources
Desirable
- Ability to communicate complex information to all levels of staff
Knowledge
Essential
- Knowledge of current NHS Information Technology issues, standards and procedures
Other
Essential
- Flexibility of working hours
- Well motivated
- Able to work on own initiative
- Good communication skills - written and oral
Desirable
- Business insured car user
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
