Job summary
An exciting opportunity has arisen to join our Acute Paediatric service at Bolton NHS Trust as our new Matron. We are a forward thinking, friendly unit who care for children aged 0-16 with a range of medical and surgical conditions. In addition to our 28 bedded ward, we have a 9 bedded Assessment unit and a 3 bedded Level 2 High Dependency Unit.
Are you ready for your next leadership and management opportunity want to lead and support a dedicated team using a values based, compassionate and inclusive approach. If you feel this is in line with your values, please contact us and we would be delighted to discuss the role in more detail.
Main duties of the job
Reporting to the Assistant Divisional Nurse Director of Nursing (ADND) the post holder isresponsible for and will have a specific focus on visible, accessible and strong clinical leadership, patient experience and the delivery of safe, timely, high-quality care.
Main Duties include:
Lead the service and quality improvement programmes alongside supporting the operational management of the Division.
Ensuring efficient and effective use of resources and the development and maintenance of the highest standards of patient care and service delivery.
Support the Divisional Nurse Director to deliver safe, compassionate, person centred care that is responsive to the needs of children and families who use our services.
Provide professional and clinical leadership and management within acute paediatric speciality.
Work closely with the Operational Business Manager and Clinical Lead to set clinical standards and monitor quality metrics to provide ongoing assurance.
The Matron will line manage ward and unit managers along with the education and Governance lead and APNPs.
Contribute to the benchmarking of standards of care, development of policies and guidelines and working with other services, contribute to the ongoing improvement of seamless integrated pathways for children and their families.
Responsible for monitoring bed capacity and flow across the ward, assessment unit and High Dependency Unit, ensuring safe staffing is maintained and escalate any issues in a timely manner.
About us
The Acute Paediatric team is led by the Ward Manager with support from the Education and Governance Lead. The team consists of Senior and Junior Sisters, Registered Nurses, Nurse Associates, Play Workers and Heath Care Assistants. In addition, our highly qualified Advanced Paediatric Nurse Practitioners supports the assessment unit. The medical and nursing staff work closely together and decision making is collective.
In Paediatric Outpatients, the Team Leader leads the team in Bolton One and and also works closely with the medical staff to run an efficient service for children.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Clinical
- Work in partnership with Ward Managers and Senior clinical staff to ensure the delivery of quality care is achieved to meet key indicators.
- Be a dynamic, innovative and enthusiastic role model providing leadership, guidance and advice on both operational, clinical and professional issues.
- Ensure ward/clinical areas comply with national standards of cleanliness for NHS.
- Ensure the provision of safe, person centred care with compassion within areas of defined responsibility.
- Provide assurance through robust monitoring processes that all children and families cared for within the service have their individual care needs assessed, planned, delivered and evaluated by appropriate members of the team who have the competencies to undertake that role.
- Ensure that all children and young people and their families are involved in decisions about their care and have agreed their plans of care.
- Enable all staff to ensure that children and young people and their families are provided with information regarding their care and treatment and have the opportunities to ask questions and discuss concerns about any aspect of care and treatment.
- Enable teams to ensure that children and young people and their families are informed about health promotion and are supported to implement public health initiatives.
- Ensure that ward and departmental teams and the wider multidisciplinary team are engaged in the planning and provision of care and treatment for children and young people and their families as required.
- Lead and monitor department managers, medical and AHP staff to ensure that all children and young people and their families are aware of their likely length of stay and that action is taken to avoid delays in plans for discharge.
Staffing Management
Responsible for ensuring that the Paediatric Unit is are adequately resourced and organised in order to deliver excellent care.
- Ensure rosters are approved through the e-rostering system, providing assurance that managers have created rosters that are efficient, safe and fair with adequate staffing and skill mix to meet the needs of the service and in accordance with the roster policy.
- Ensure staffing is allocated to areas of service need according to the skill mix and availability fo staff within the service.
- Support the compilation of the bi-annual staffing review.
- Ensure new and expanded responsibilities are developed where appropriate and skill mix changes implemented as required, to ensure appropriate transformation of the workforce linked to local and national initiatives.
- Monitor vacancies/secondments and maternity leave ensuring timely commencement of the recruitment process.
Training and Appraisal
- Ensure all staff have an appraisal with agreed objectives including a personal development plan if required in accordance with the trust values and appraisal calendar.
- Monitor the completion of timely staff inductions within areas of responsibility.
- Ensure a preceptorship package is made available to all newly qualified staff and that support from experienced staff/ buddy/ mentor is made available to them.
- Support all Ward Managers to achieve expected standards of compliance with statutory and mandatory training and appraisals within trust policy timelines.
- Ensure performance management strategies are utilised as per policy to ensure individuals and teams are able to clearly focus upon and achieve the expected outcomes of their roles.
- Address any performance issues in a timely manner and in accordance with relevant HR policies and procedures.
- Maintain accurate and detailed records of staff performance particularly where performance is being closely managed in order to improve outcomes.
- Ensure there is a clear scheme of delegation within area of responsibility.
- Provide timely and constructive feedback to staff when required.
- Utilise feedback from staff and patient surveys along with FFT to improve team performance and enhance the service.
Trust Priorities
- Ensure clinical services are developed and delivered in line with national policy, Trust priorities, available best practice evidence and service user care needs.
- Collaborate with internal and external stakeholders to improve service provision.
- Lead and contribute to operational discussions, meetings and forums.
- Work in collaboration with the multi disciplinary team to implement the local and Trust-wide integrated governance strategies and improve risk maturity.
- Contribute to the delivery of the Divisional cost improvement programme.
Staff Development
- Responsibility for leading and developing staff by being a visible compassionate leader and role model providing clinical and managerial leadership, support and direction.
Support development opportunities which allows staff to reach their full potential.
- Actively participate in qwn appraisal and personal development planning process and have a current appraisal and personal development plan.
- Participate in reflective practice and clinical supervision activities.
- Achieve required standards for NMC revalidation.
- Ensure own practice and that of the team meets professional and trust standards and is informed by and contributes to the development of up to date evidence.
- Actively and immediately challenge any practice (including attitude and behaviour) relating to care provision and safety that does not meet professional or trust value standards.
- Communicate in a consistent, professional, approachable, helpful and timely manner.
- Develop and maintain communication with people about difficult matters or difficult situations, in an appropriate, supportive and empathic manner.
- Comply fully with the Trust uniform policy and ensure team compliance.
- Demonstrate familiarity with policies and procedures, including major incident, fire, health and safety, disciplinary, complaints and grievance procedures, ensuring they are embedded across all clinical areas.
Performance
- Lead all areas to achieve and maintain BoSCA accreditation.
- Lead all areas to achieve an outstanding CQC rating.
- Lead all areas to achieve local and national recognition for the work that they do.
- Demonstrate implementation of Trust infection control policy and action plans ensuring compliance with infection control standards.
- Create an environment and culture in which infection prevention and control is intrinsic to care delivery
- Work closely with the Infection Prevention and Control Team to monitor infection prevention performance and ensure oversee timely completion of ward level audits.
- Ensure staff receive sufficient training and supervision on the measures required to prevent and control risks of infection.
- Ensure all accidents, incidents, near misses, faulty equipment or environmental issues are reported immediately.
- Ensure that Harm Free Care principles are embedded across clinical services.
- Monitor the department performance boards ensuring they are maintained, up to date and all staff are engaged in meetings regarding the teams performance.
- With due regard to Risk Management policies and procedures, ensure risk and safety assessments are carried out for areas of responsibility and monitor the action plans.
Complaints
- Proactively manage the resolution of incidents and concerns, where necessary formally investigating incidents, Patient Advice & Liaison Service (PALS), complaints, errors or omissions.
- Actively promote the raising of concerns by service users, relatives and visitors, staff and students about any aspects of care or service user and staff experience.
- Investigate any complaints/litigation/adverse events competently, within agreed timescales and take action to improve services and experience in line with Trust policy.
- Resolve potential conflicts as per conflict resolution guidance and strongly promote a zero tolerance approach.
- Report all incidents of violence or aggression immediately in order to seek help and support.
- Be the point of contact for any potential information gathering around legal claims.
- Be the focus of front line resolution of the Patient Advice & Liaison Service (PALS) where appropriate and address issues in a timely manner.
Financial Management
- Ensure robust financial controls are in place, resources are effectively utilised and relevant financial targets are achieved.
- Monitor any expenditure against the agreed department budgets to support effective management, consistent with legislation, policies and procedures.
- Identify any deviations from budget and report to the relevant team/ department manager
- Support the formulation of service development/business plans, participating in performance review processes as appropriate.
Safeguarding
- Ensure safeguarding policies and practices are fully embedded across all services to safeguard children and young people in our care.
- Escalate concerns in line with trust policy and statutory frameworks.
- Ensure all team members are aware of their responsibilities and act in accordance with current safeguarding legislation, national and local policies, procedures and good practice.
- Ensure compliance of all team members with approapriate safeguarding training to maintain required competencies.
- Ensure systems are in place with to safeguard children young people and vulnerable adults.
- Take action to address behaviour that undermines equality and diversity.
Legal and Professional Responsibilities
Maintain registration, and nursing competencies, and comply with NMC code of Professional Conduct, and related documents.
- Sustain and improve own professional development by personal study, work based learning activities, and by using opportunities provided by the Trust.
- Keep up-to-date with legal matters that may arise during the course of duty.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Clinical
- Work in partnership with Ward Managers and Senior clinical staff to ensure the delivery of quality care is achieved to meet key indicators.
- Be a dynamic, innovative and enthusiastic role model providing leadership, guidance and advice on both operational, clinical and professional issues.
- Ensure ward/clinical areas comply with national standards of cleanliness for NHS.
- Ensure the provision of safe, person centred care with compassion within areas of defined responsibility.
- Provide assurance through robust monitoring processes that all children and families cared for within the service have their individual care needs assessed, planned, delivered and evaluated by appropriate members of the team who have the competencies to undertake that role.
- Ensure that all children and young people and their families are involved in decisions about their care and have agreed their plans of care.
- Enable all staff to ensure that children and young people and their families are provided with information regarding their care and treatment and have the opportunities to ask questions and discuss concerns about any aspect of care and treatment.
- Enable teams to ensure that children and young people and their families are informed about health promotion and are supported to implement public health initiatives.
- Ensure that ward and departmental teams and the wider multidisciplinary team are engaged in the planning and provision of care and treatment for children and young people and their families as required.
- Lead and monitor department managers, medical and AHP staff to ensure that all children and young people and their families are aware of their likely length of stay and that action is taken to avoid delays in plans for discharge.
Staffing Management
Responsible for ensuring that the Paediatric Unit is are adequately resourced and organised in order to deliver excellent care.
- Ensure rosters are approved through the e-rostering system, providing assurance that managers have created rosters that are efficient, safe and fair with adequate staffing and skill mix to meet the needs of the service and in accordance with the roster policy.
- Ensure staffing is allocated to areas of service need according to the skill mix and availability fo staff within the service.
- Support the compilation of the bi-annual staffing review.
- Ensure new and expanded responsibilities are developed where appropriate and skill mix changes implemented as required, to ensure appropriate transformation of the workforce linked to local and national initiatives.
- Monitor vacancies/secondments and maternity leave ensuring timely commencement of the recruitment process.
Training and Appraisal
- Ensure all staff have an appraisal with agreed objectives including a personal development plan if required in accordance with the trust values and appraisal calendar.
- Monitor the completion of timely staff inductions within areas of responsibility.
- Ensure a preceptorship package is made available to all newly qualified staff and that support from experienced staff/ buddy/ mentor is made available to them.
- Support all Ward Managers to achieve expected standards of compliance with statutory and mandatory training and appraisals within trust policy timelines.
- Ensure performance management strategies are utilised as per policy to ensure individuals and teams are able to clearly focus upon and achieve the expected outcomes of their roles.
- Address any performance issues in a timely manner and in accordance with relevant HR policies and procedures.
- Maintain accurate and detailed records of staff performance particularly where performance is being closely managed in order to improve outcomes.
- Ensure there is a clear scheme of delegation within area of responsibility.
- Provide timely and constructive feedback to staff when required.
- Utilise feedback from staff and patient surveys along with FFT to improve team performance and enhance the service.
Trust Priorities
- Ensure clinical services are developed and delivered in line with national policy, Trust priorities, available best practice evidence and service user care needs.
- Collaborate with internal and external stakeholders to improve service provision.
- Lead and contribute to operational discussions, meetings and forums.
- Work in collaboration with the multi disciplinary team to implement the local and Trust-wide integrated governance strategies and improve risk maturity.
- Contribute to the delivery of the Divisional cost improvement programme.
Staff Development
- Responsibility for leading and developing staff by being a visible compassionate leader and role model providing clinical and managerial leadership, support and direction.
Support development opportunities which allows staff to reach their full potential.
- Actively participate in qwn appraisal and personal development planning process and have a current appraisal and personal development plan.
- Participate in reflective practice and clinical supervision activities.
- Achieve required standards for NMC revalidation.
- Ensure own practice and that of the team meets professional and trust standards and is informed by and contributes to the development of up to date evidence.
- Actively and immediately challenge any practice (including attitude and behaviour) relating to care provision and safety that does not meet professional or trust value standards.
- Communicate in a consistent, professional, approachable, helpful and timely manner.
- Develop and maintain communication with people about difficult matters or difficult situations, in an appropriate, supportive and empathic manner.
- Comply fully with the Trust uniform policy and ensure team compliance.
- Demonstrate familiarity with policies and procedures, including major incident, fire, health and safety, disciplinary, complaints and grievance procedures, ensuring they are embedded across all clinical areas.
Performance
- Lead all areas to achieve and maintain BoSCA accreditation.
- Lead all areas to achieve an outstanding CQC rating.
- Lead all areas to achieve local and national recognition for the work that they do.
- Demonstrate implementation of Trust infection control policy and action plans ensuring compliance with infection control standards.
- Create an environment and culture in which infection prevention and control is intrinsic to care delivery
- Work closely with the Infection Prevention and Control Team to monitor infection prevention performance and ensure oversee timely completion of ward level audits.
- Ensure staff receive sufficient training and supervision on the measures required to prevent and control risks of infection.
- Ensure all accidents, incidents, near misses, faulty equipment or environmental issues are reported immediately.
- Ensure that Harm Free Care principles are embedded across clinical services.
- Monitor the department performance boards ensuring they are maintained, up to date and all staff are engaged in meetings regarding the teams performance.
- With due regard to Risk Management policies and procedures, ensure risk and safety assessments are carried out for areas of responsibility and monitor the action plans.
Complaints
- Proactively manage the resolution of incidents and concerns, where necessary formally investigating incidents, Patient Advice & Liaison Service (PALS), complaints, errors or omissions.
- Actively promote the raising of concerns by service users, relatives and visitors, staff and students about any aspects of care or service user and staff experience.
- Investigate any complaints/litigation/adverse events competently, within agreed timescales and take action to improve services and experience in line with Trust policy.
- Resolve potential conflicts as per conflict resolution guidance and strongly promote a zero tolerance approach.
- Report all incidents of violence or aggression immediately in order to seek help and support.
- Be the point of contact for any potential information gathering around legal claims.
- Be the focus of front line resolution of the Patient Advice & Liaison Service (PALS) where appropriate and address issues in a timely manner.
Financial Management
- Ensure robust financial controls are in place, resources are effectively utilised and relevant financial targets are achieved.
- Monitor any expenditure against the agreed department budgets to support effective management, consistent with legislation, policies and procedures.
- Identify any deviations from budget and report to the relevant team/ department manager
- Support the formulation of service development/business plans, participating in performance review processes as appropriate.
Safeguarding
- Ensure safeguarding policies and practices are fully embedded across all services to safeguard children and young people in our care.
- Escalate concerns in line with trust policy and statutory frameworks.
- Ensure all team members are aware of their responsibilities and act in accordance with current safeguarding legislation, national and local policies, procedures and good practice.
- Ensure compliance of all team members with approapriate safeguarding training to maintain required competencies.
- Ensure systems are in place with to safeguard children young people and vulnerable adults.
- Take action to address behaviour that undermines equality and diversity.
Legal and Professional Responsibilities
Maintain registration, and nursing competencies, and comply with NMC code of Professional Conduct, and related documents.
- Sustain and improve own professional development by personal study, work based learning activities, and by using opportunities provided by the Trust.
- Keep up-to-date with legal matters that may arise during the course of duty.
Person Specification
Qualifications
Essential
- NMC Registered Children's Nursing
Desirable
- Degree in Health Subject
- Leadership Qualification
Experience
Essential
- Significant recent experience at Band 7
- Management Experience
Desirable
- Experience of QI Projects
- Experience of Managing Difficult Situations
Person Specification
Qualifications
Essential
- NMC Registered Children's Nursing
Desirable
- Degree in Health Subject
- Leadership Qualification
Experience
Essential
- Significant recent experience at Band 7
- Management Experience
Desirable
- Experience of QI Projects
- Experience of Managing Difficult Situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
