Job summary
Site Directors will manage overall operational site delivery of planned and unplanned demand, flow, and discharge.
Maintains oversight of escalation of incidents effecting site safety and flow, being a point of escalation and communication cascade across clinical groups and with partner agencies including GM ICB &SCC including NWAS.
Delivers strategic leadership and input for forward planning on site developments and issues, including the safe management of sites in the context of place/locality.
Responsible for development of improvement plans for maximising flow and discharge.
Responsible for co-ordinating site level winter planning in conjunction with Clinical Groups and Corporate colleagues.
Manages site and discharge teams relating to the specific hospital site/sites.
Main duties of the job
- Responsible for providing strategic and operational leadership for the day-to-day management of the hospital site, ensuring safe and effective service delivery across all Clinical Groups.
- Maintains oversight of operational pressures, implementing escalation processes to support patient safety and service continuity.
- Leads and coordinates patient flow across the hospital, supporting Clinical Groups to ensure effective admission, transfer and discharge of emergency and elective patients.
- Works with clinical and operational teams to address capacity challenges, improve pathways and maintain safe bed utilisation.
- Acts as a key escalation point for operational issues affecting multiple Clinical Groups, including estates, digital systems, infection prevention and control, staffing and site safety concerns.
- Coordinates responses to major incidents, business continuity events and EPRR incidents to ensure an organised operational response.
- Works with external partners including social care, Integrated Care Boards, ambulance services and neighbouring trusts to support complex discharges and system-wide patient flow.
- Provides leadership for workforce management, financial oversight and service development within the site management function, using performance data to identify improvements and support quality, safety and operational performance.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within our Candidate Information Pack, by visiting our careers website or via the NCA website, links included below:
www.careers.northerncarealliance.nhs.uk
www.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within our Candidate Information Pack, by visiting our careers website or via the NCA website, links included below:
www.careers.northerncarealliance.nhs.uk
www.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Person Specification
Qualifications
Essential
- Educated to Masters equivalent, or able to demonstrate competence to this level
- A recognised management qualification, or able to demonstrate experience to this level
- Evidence of continuing professional development
Skills
Essential
- Understanding of national UEC and discharge strategies, policies and best practice.
- Able to demonstrate delivery of pathway re-design and improvement.
- Able to demonstrate competence in the use of Microsoft products such as Word, Excel, Powerpoint, Teams etc
- Able to understand and analyse patterns of data for use in regular reporting
- Ability to communicate via written reports for formal committees, deliver written and oral presentations to internal and external senior leaders.
- Demonstrates ability to motivate teams and provide clear direction
Experience
Essential
- Experience of managing front line teams to senior manager level
- Significant experience within acute / provider sector working with capacity, flow and/or discharge
- Experience of developing and leading service improvements3 o Experience of collaborative working with internal and stakeholder partner organisations across a health and care system
Desirable
- Experience of developing hospital discharge services
Knowledge
Essential
- Knowledge of constitutional standards and regulatory expectations relevant to the breadth of the role
Desirable
- Knowledge of improvement methodologies and their application in operational delivery
Person Specification
Qualifications
Essential
- Educated to Masters equivalent, or able to demonstrate competence to this level
- A recognised management qualification, or able to demonstrate experience to this level
- Evidence of continuing professional development
Skills
Essential
- Understanding of national UEC and discharge strategies, policies and best practice.
- Able to demonstrate delivery of pathway re-design and improvement.
- Able to demonstrate competence in the use of Microsoft products such as Word, Excel, Powerpoint, Teams etc
- Able to understand and analyse patterns of data for use in regular reporting
- Ability to communicate via written reports for formal committees, deliver written and oral presentations to internal and external senior leaders.
- Demonstrates ability to motivate teams and provide clear direction
Experience
Essential
- Experience of managing front line teams to senior manager level
- Significant experience within acute / provider sector working with capacity, flow and/or discharge
- Experience of developing and leading service improvements3 o Experience of collaborative working with internal and stakeholder partner organisations across a health and care system
Desirable
- Experience of developing hospital discharge services
Knowledge
Essential
- Knowledge of constitutional standards and regulatory expectations relevant to the breadth of the role
Desirable
- Knowledge of improvement methodologies and their application in operational delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).