Job summary
A highly motivated, reliable and enthusiastic individual is required to join our team in the Emergency Department at the Royal Oldham Hospital.
The posts is for 22 hours and this will include a rotational mixture of day and night shifts and the shift pattern will include long days. Please contact us for further information.
The role of the Emergency Department Flow Tracker is to ensure accurate, timely data input and flow support is provided to the Emergency Department team to prevent unnecessary delays and improve patient experience.
Main duties of the job
- The Patient Flow Tracker will escalate potential delays in a timely manner working closely with doctors, nurses and support staff.
- You will ideally have administration experience in a health or social care setting, excellent communication, organisation and IT skills. You must be able to use your initiative, be flexible in approach and work well in a busy team. Confidentiality and professionalism must be maintained at all times.
- The role includes day and night shifts and flexibility will be required to cover for Holidays etc.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualification
Essential
- NVQ2 in administration or equivalent
- ECDL or equivalent
Knowledge and Experience
Essential
- Experience of working with the general public
- Knowledge and experience of Microsoft Office
- Experience of working well within a team
Desirable
- Experience of working with medical/nursing staff
- Medical terminology would be advantageous
- Experience of working in an Emergency Department
- Practical knowledge of PAS, Symphony systems
- Previous experience of working within a healthcare setting
Skills
Essential
- Excellent written communication skills
- Able to prioritise workload
- Able to work under pressure
Desirable
- Understanding of discharge process and pathways.
Person Specification
Qualification
Essential
- NVQ2 in administration or equivalent
- ECDL or equivalent
Knowledge and Experience
Essential
- Experience of working with the general public
- Knowledge and experience of Microsoft Office
- Experience of working well within a team
Desirable
- Experience of working with medical/nursing staff
- Medical terminology would be advantageous
- Experience of working in an Emergency Department
- Practical knowledge of PAS, Symphony systems
- Previous experience of working within a healthcare setting
Skills
Essential
- Excellent written communication skills
- Able to prioritise workload
- Able to work under pressure
Desirable
- Understanding of discharge process and pathways.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).