Catering Retail Assistant

Job summary

Catering Retail Assistant

20 hours over 5 days a week

11:00 - 15:00 or 12.00 - 16:00 on a rota basis

As soon as the doors open at 8am you are serving customer, Through out the year we have many things going on, from big celebrations of NHS achievements to BBQs whenever the sun shines, no two days are ever the same.

The main aim of the job is to provide the best possible service and experience for patients, visitors and staff using the Staff Restaurant, whilst maintaining a high standard of Food Safety and Cleanliness.

The dining room is very busy and the successful candidate must be able to work under pressure and at speed.

Part of the job requires the post holder to prepare salads and sandwiches for lunch, therefore a knowledge of catering is required.

Main duties of the job

• Record food and fridge temperatures, accurately and record the information clearly.
• Work on the service counter using good customer service and communication skills to engage with customers.
• Use engagement to drive sales.
• To deal with all phone enquires to the Staff Restaurant, take orders and pass on any enquires they cannot deal with to the Restaurant supervisor, Head Chef or Catering Manager.
• Relay information back to the kitchen regarding orders placed or stock needed
• Take cash and card payment from Customers, balance the till at the end of service, recording all information accurately.
• Work very closely with other members of the small team, and play their part in delivering the best possible service.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.