Lead Operational Manager - Dermatology

Job summary

An exciting opportunity has opened up to manage the day to day operational service requirements across NCA Dermatology.

NCA Dermatology is the largest Dermatology centre in the country with a wide range of clinical services from community to tertiary which offers development opportunities.

The role will focus on the delivery of services across Bury and Stockport, alongside service wide projects as directed.

Main duties of the job

• Lead the daily operations of the departments as directed and instructed.
• Act as the service lead in meetings regarding performance management requirements of the services, including Key Performance Indicators, Sickness & Absence and quality targets.
• To undertake specific project work as identified by the Senior Manager.
• Ensuring staff adhere to Attendance policy and Special Leave, monitoring sickness & absence of staff, conducting return to works, and formal sickness reviews in line with Trust Policy and all other HR policies.
• Ensure staff are compliant with mandatory training and take necessary action for those not compliant.
• Attend meetings within the Directorate when required.
• Lead in the investigation of complaints/incidents/PALS/RCAs and extended patient waits Maintain a flexible approach towards assisting in the general smooth running of the Department.
• Lead the continuous development and delivery of high quality, patient focused services.
• Lead the achievement of activity and budgetary targets within the Directorate.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.