Job summary
We have an exciting opportunity within Independent Living Services for a part-time, Band 3 Administrator (22.5 hrs working days Wednesday to Friday) to join our dedicated admin team based at Burrows House.
You will be supporting a team of professionals, clients and managers in enabling the provision of equipment/adaptations for Salford Residents.
If you are enthusiastic and motivated we would like to hear from you.
Main duties of the job
To support Independent Living Services - Equipment Services/Accessible Accommodation with a comprehensive administrative support service and be part of a team that provides an efficient and responsive focal point for administrative, operational staff, clients and professionals who access this who access this service.
You will possess good IT skills with a working knowledge of Microsoft Office Word and Excel applications. You will also assist with the monitoring of a central admin inbox.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Person Specification
Skills
Essential
- High degree of accuracy and attention to detail.
- Good interpersonal skills dealing with enquiries in person and by telephone.
- Ability to work under pressure and adhere to deadlines, prioritizing and organizing your workload where appropriate
- To work flexibly as a member of a team and be willing to offer support to colleagues.
- To deal effectively with people at all levels from a broad range of organisations.
- Ability to maintain confidentiality and apply data protection principles.
- Commitment to providing a high quality customer-focused service to disabled, vulnerable and elderly clients.
Desirable
- Willingness to work Saturdays 8:30 am to 4:30 pm on a rota basis
Qualifications
Essential
- Relevant qualifications e.g., NVQ Level 2/3 in Customer Care or equivalent experience
- ECDL or RSA level 2/3
Experience
Essential
- Proven office experience.
Knowledge
Essential
- Good knowledge and experience of PC based applications i.e. Microsoft Office, specifically Word, Excel and Access or similar programmes
Person Specification
Skills
Essential
- High degree of accuracy and attention to detail.
- Good interpersonal skills dealing with enquiries in person and by telephone.
- Ability to work under pressure and adhere to deadlines, prioritizing and organizing your workload where appropriate
- To work flexibly as a member of a team and be willing to offer support to colleagues.
- To deal effectively with people at all levels from a broad range of organisations.
- Ability to maintain confidentiality and apply data protection principles.
- Commitment to providing a high quality customer-focused service to disabled, vulnerable and elderly clients.
Desirable
- Willingness to work Saturdays 8:30 am to 4:30 pm on a rota basis
Qualifications
Essential
- Relevant qualifications e.g., NVQ Level 2/3 in Customer Care or equivalent experience
- ECDL or RSA level 2/3
Experience
Essential
- Proven office experience.
Knowledge
Essential
- Good knowledge and experience of PC based applications i.e. Microsoft Office, specifically Word, Excel and Access or similar programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).