Administrator

Job summary

We now have two vacancies for a part time (30 hours), Band 3 Administrator to work at St James' House in Salford.

You will be responsible for providing comprehensive administrative support to the practice team and to undertake a variety of administrative duties to assist in the smooth running of the practice. You will ensure that all administrative processes are carried out in a timely and accurate manner and will facilitate effective communication between patients, carers, clinicians, medical staff, and other admin & clerical colleagues. You will be expected to participate in cover arrangements for other Admin & Clerical staff as required.

Main duties of the job

• To communicate effectively with patients, relatives, and carers to maximise delivery of care.
• Coordinate and schedule patient appointments.
• Register new patients and maintain up-to-date records for existing patients.
• Answering phone calls, responding to emails, and managing patient/carer enquiries.
• Providing administrative support to doctors, nurses, and other healthcare professionals.
• Handling prescription requests and coordinating with pharmacies.
• To check and update patient demographic details as required on relevant departmental systems.
• Liaise with relevant departments to ensure that further actions are completed following receipt of clinical correspondence and telephone communication.
• To ensure that all information relating to patients and staff is accurately documented, stored confidentially and is password protected.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.