Job summary
A fantastic opportunity has arisen to join Children's Services in the community for a full time, Band 3 Administrator.
Based in Salford Children's Services at St James's House, the role within the Children's Administration Team provides comprehensive support across the Paediatric Nurse Led and Therapy Services in the community.
The ideal candidate will have a high degree of administration experience, excellent communication skills and be proficient with a wide variety of computer packages.
Main duties of the job
Knowledge of Patient Centre, (patient records, clinic management, referrals, appointment booking and waiting lists in line with 18-week RTT principles), would be an advantage as would Medisec and the ability to type and format complex reports accurately and to tight deadlines.
There is a high level of contact with external service users and professionals, therefore good interpersonal skills are a must. Strong organisational skills and attention to detail are required as is the ability to flexibly manage and prioritise a full and varied workload.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Person Specification
Knowledge, Training & Experience
Essential
- Experience as an Administrator
- Experience of dealing with people and the general public
- Experience of using Microsoft Office Programmes.
- Experience of working as a team member and individually.
Desirable
- Experience in consultant and AHP admin
- Experience of Trust systems ie Patient Centre, Medisec
- Good understanding of 18 week RTT principles.
- Worked with Children's Services previously
Skills & Abilities
Essential
- Excellent communication skills and interpersonal skills
- Excellent organisational and time management skills
- Ability to use own initiative and work autonomously
- Good typing skills
Qualifications
Essential
- GCSE English Level C or above or equivalent
Desirable
- Word Processing qualification RSA II or Equivalent experience
- ECDL
- NVQ level 2 in Business administration
Person Specification
Knowledge, Training & Experience
Essential
- Experience as an Administrator
- Experience of dealing with people and the general public
- Experience of using Microsoft Office Programmes.
- Experience of working as a team member and individually.
Desirable
- Experience in consultant and AHP admin
- Experience of Trust systems ie Patient Centre, Medisec
- Good understanding of 18 week RTT principles.
- Worked with Children's Services previously
Skills & Abilities
Essential
- Excellent communication skills and interpersonal skills
- Excellent organisational and time management skills
- Ability to use own initiative and work autonomously
- Good typing skills
Qualifications
Essential
- GCSE English Level C or above or equivalent
Desirable
- Word Processing qualification RSA II or Equivalent experience
- ECDL
- NVQ level 2 in Business administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).