Job summary
An exciting opportunity has arisen to support the Medical Same Day Emergency Care Unit and Discharge Lounge at the Royal Oldham Hospital.
The post holder will provide a wide range of administrative and clerical duties to the ward / unit staff. They will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward / department office. They will also provide general assistance to the ward / unit staff.
The role may require working a mixture of long days and short days.
Main duties of the job
- General clerical duties, as required, within the department.
- Tracking of patients journey through the Unit
- Ensure patient case notes are available, maintained and up to date.
- Data input on the Patient Administration System (PAS), Symphony and any other relevant Trust systems
- Respond to telephone enquiries from hospital staff and patients efficiently and conscientiously.
- Provide general non-clinical support to the multi-disciplinary team working on both Medical Same Day Emergency Care and Discharge Lounge.
- Provide general non-clinical support to patients, clients, relatives and carers.
- Deliver and collect patient's case notes, and if applicable x-ray's, and investigations results from various locations throughout the hospital
- Track patients notes to the appropriates areas once discahrged
- Accurately file reports, notes and results efficiently.
- Participate in any new directions, which ensure smooth running of the service.
- The post holder will show initiative and carry out their duties safely and competently and where necessary, train new staff.
- Attend and participate in regular staff meetings.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- 5 GCSE qualifications or equivalent
Desirable
- NVQ qualification
- RSA 2 typing/word processing or equivalent
Skills & Abilities
Essential
- Good communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information.
- Ability to demonstrate the use of information systems, e.g. word processing packages, spreadsheets, databases, patient administration system, email etc.
- Keyboarding skills
- Able to prioritise workload
Knowledge, Training, Experience
Essential
- Previous proven office experience.
- Experience dealing with the public
Desirable
- Previous hospital based experience
- Working knowledge of Trusts current information systems
Person Specification
Qualifications
Essential
- 5 GCSE qualifications or equivalent
Desirable
- NVQ qualification
- RSA 2 typing/word processing or equivalent
Skills & Abilities
Essential
- Good communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information.
- Ability to demonstrate the use of information systems, e.g. word processing packages, spreadsheets, databases, patient administration system, email etc.
- Keyboarding skills
- Able to prioritise workload
Knowledge, Training, Experience
Essential
- Previous proven office experience.
- Experience dealing with the public
Desirable
- Previous hospital based experience
- Working knowledge of Trusts current information systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).