Job summary
An exciting opportunity has arisen to join the Diabetes and Endocrinology Secretarial Team based at Salford Royal Hospital.
Working in a team of medical and support secretaries, your work will help support the management of both inpatient and outpatient care .
With a keen eye for detail and a passion for the care, you will bring your experience and skills to compliment the service and drive continuous improvement for our patients.
You will provide a comprehensive Medical Secretary/PA service to a set of named Diabetes and Endocrinology Consultants, Registrars, Specialist Nurses, and our Management Teams.
Main duties of the job
o Transcription of minutes of meetings and general departmental correspondence when required and within locally agreed timescales.
o Transcribing of clinical correspondence when required and within locally agreed timescales as per the Key Performance Indicators (KPI).
o Work in conjunction with Consultants in relation to managing OP slot utilisation, minimising DNA's waiting lists, admissions, operating lists, adhering to the Patient Access and Bed Management Policy at all times.
o Work flexibly to ensure the needs of the service are met at all times.
o Assist the management team in addressing any complaints within the agreed timescales which may have been received within the Division.
o Exercise judgement and initiative in order to manage the workload effectively and efficiently, taking appropriate action to resolve any issues, liaising with appropriate personnel and seeking guidance from the Line Manager when required.
o Support Clinicians in identifying how data can be captured and managed securely in line with the Information Governance and Data Quality Policies.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- Audio transcription and word processing skills to RSA level III or equivalent.
Desirable
- ECDL/Typing or Business Studies Qualification
Knowledge, Training & Experience
Essential
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Knowledge of the Trust's current Information Technology systems (e.g. Medisec, iSOFT, PAS).
- General Knowledge of medical terminology;
Desirable
- Good written and verbal communication.
- Proven experience as a Medical Secretary or Support Secretary.
Skills & Abilities
Essential
- Ability to work under pressure
- Excellent telephone manner including good listening skills
Desirable
- Ability to work as a team member
- Ability to organise work independently and adapt to changing priorities
- Ability to communicate with people at all levels
Person Specification
Qualifications
Essential
- Audio transcription and word processing skills to RSA level III or equivalent.
Desirable
- ECDL/Typing or Business Studies Qualification
Knowledge, Training & Experience
Essential
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Knowledge of the Trust's current Information Technology systems (e.g. Medisec, iSOFT, PAS).
- General Knowledge of medical terminology;
Desirable
- Good written and verbal communication.
- Proven experience as a Medical Secretary or Support Secretary.
Skills & Abilities
Essential
- Ability to work under pressure
- Excellent telephone manner including good listening skills
Desirable
- Ability to work as a team member
- Ability to organise work independently and adapt to changing priorities
- Ability to communicate with people at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).