Admin Assistant

Job summary

This an exciting opportunity to join the Volunteer Services Team at the Northern Care Alliance as an Admin Assistant.

We are looking for a motivated individual with excellent communication skills to support the Volunteer Services Team and a large team of volunteers across the Northern Care Alliance. You will be passionate about patient experience and enhancing the experience for our volunteers across the Trust.

The post holder will provide general clerical support to the volunteer services department, assisting in the smooth running of the recruitment, monitoring and training of volunteers. They will also provide general administrative assistance to the volunteers team as required.

Main duties of the job

Arranging interview appointments for prospective volunteers and provide information regarding appointments to candidates;

Providing administrative assistance to the Volunteer Services Team;

To actively promote the volunteer roles by telephone, face to face and at public events;

Supporting the Volunteer Team at recruitment events;

To document all correspondence with volunteers within the volunteer management system;

Act as a first point of contact for telephone and email enquiries and visitors to the department;

To ensure the smooth running of our in house volunteering programmes by supporting the volunteer coordinators in managing their volunteer rotas;

Provide day to day support to our volunteers and respond to enquiries in a courteous and sympathetic manner;

Support the maintenance of mandatory training records for all volunteers;

Communicate with volunteers regarding their mandatory training requirements and provide support and advice on accessing their e-Learning;

General office duties include dealing with post, scanning, filing, registration of volunteers.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.