Medical Secretary
Northern Care Alliance NHS Foundation Trust
This job is now closed
Job summary
With demand on our services at an all-time high, the role our department provides has never been more critical.
We will give you:
The chance to make a difference to people in our local communities;
A mix of both office and homeworking;
A range of Monday to Friday hours to suit you;
Career development opportunities.
We have positions available to support the Dermatology Service based at Turnpike House in Salford. Training and support will be provided based at Salford Royal Hospital initially.
There are 3 posts available 37.5 hours x 1 post and 30 hours x 2 posts however other part-time working hours and working patterns will be considered.
Main duties of the job
As a Medical Secretary your main duties will cover:
Medical audio transcription of clinical correspondence;
Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department;
Update NPSA16 investigation tracker following transcription of correspondence;
Deal with internal and external telephone enquiries from patients, staff and external agencies;
Undertake routine office duties including printing, scanning and filing;
Organising your workload to meet our KPI's.
To do this we need you to:
Be able to prioritise your workload effectively;
Pride yourself on being organised;
Have an excellent eye for detail;
Be confident using a computer and Microsoft Office;
Have an excellent telephone manner;
Be able to communicate effectively and manage patient expectation;
Strive to give our patients an excellent customer service;
Be enthusiastic, resilient, confident, and committed.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Date posted
18 July 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro rata, per annum
Contract
Secondment
Working pattern
Full-time, Part-time, Flexible working, Home or remote working
Reference number
236-NCA-AC237-24-A
Job locations
Turnpike House
631 Eccles New Road
Salford
M50 1SW
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Turnpike House
631 Eccles New Road
Salford
M50 1SW
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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