Job summary
With demand on our services at an all-time high, the role our department provides has never been more critical.
We will give you:
The chance to make a difference to people in our local communities;
A mix of both office and homeworking;
A range of Monday to Friday hours to suit you;
Career development opportunities.
We have positions available to support the Dermatology Service based at Turnpike House in Salford. Training and support will be provided based at Salford Royal Hospital initially.
There are 3 posts available 37.5 hours x 1 post and 30 hours x 2 posts however other part-time working hours and working patterns will be considered.
Main duties of the job
As a Medical Secretary your main duties will cover:
Medical audio transcription of clinical correspondence;
Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department;
Update NPSA16 investigation tracker following transcription of correspondence;
Deal with internal and external telephone enquiries from patients, staff and external agencies;
Undertake routine office duties including printing, scanning and filing;
Organising your workload to meet our KPI's.
To do this we need you to:
Be able to prioritise your workload effectively;
Pride yourself on being organised;
Have an excellent eye for detail;
Be confident using a computer and Microsoft Office;
Have an excellent telephone manner;
Be able to communicate effectively and manage patient expectation;
Strive to give our patients an excellent customer service;
Be enthusiastic, resilient, confident, and committed.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable
- AMSPAR Medical Secretarial Diploma
- ECDL or equivalent qualification
- City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
Experience
Essential
- Experience of using Microsoft Word and Microsoft Outlook
- Experience of successfully working within tight time frames and to deadlines
- Experience of audio typing
Desirable
- Experience of providing secretarial services in a hospital environment
- Experience of using digital dictation systems
- Experience of medical audio typing
Knowledge
Desirable
- Knowledge of medical terminology within more than one specialty
Skills
Essential
- Advanced keyboard skills
- Good command and understanding of English, punctuation and grammar
- Ability to communicate in a clear and concise manner
Desirable
- Understanding of the Data Protection
Person Specification
Qualifications
Essential
- Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable
- AMSPAR Medical Secretarial Diploma
- ECDL or equivalent qualification
- City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
Experience
Essential
- Experience of using Microsoft Word and Microsoft Outlook
- Experience of successfully working within tight time frames and to deadlines
- Experience of audio typing
Desirable
- Experience of providing secretarial services in a hospital environment
- Experience of using digital dictation systems
- Experience of medical audio typing
Knowledge
Desirable
- Knowledge of medical terminology within more than one specialty
Skills
Essential
- Advanced keyboard skills
- Good command and understanding of English, punctuation and grammar
- Ability to communicate in a clear and concise manner
Desirable
- Understanding of the Data Protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).