Northern Care Alliance NHS Foundation Trust

Catering Retail Assistant

Information:

This job is now closed

Job summary

Catering Retail Assistant

20 hours over 5 days a week

8.30am - 1.30pm or 12:30 - 16:30 Monday - Friday

Every other weekend 10.30am - 16.30 pm

As soon as the doors open at 8am you are serving customer, whilst the role can be exhausting if can also be very rewarding. Through out the year we have many things going on, from big celebrations of NHS achievements to BBQs whenever the sun shines, no two days are ever the same.

The main aim of the job is to provide the best possible service and experience for patients, visitors and staff using the Staff Restaurant, whilst maintaining a high standard of Food Safety and Cleanliness.

The dining room is very busy and the successful candidate must be able to work under pressure and at speed.

Part of the job requires the post holder to prepare salads and sandwiches for lunch, therefore a knowledge of catering is required.

Main duties of the job

  1. The post holder with be required to;

    • Record food and fridge temperatures, accurately and record the information clearly.
    • Work on the service counter using good customer service and communication skills to engage with customers.
    • Use engagement to drive sales.
    • To deal with all phone enquires to the Staff Restaurant, take orders and pass on any enquires they cannot deal with to the Restaurant supervisor, Head Chef or Catering Manager.
    • Relay information back to the kitchen regarding orders placed or stock needed
    • Take cash and card payment from Customers, balance the till at the end of service, recording all information accurately.
    • Work very closely with other members of the small team, and play their part in delivering the best possible service.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Details

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

236-NCA-EA113-24

Job locations

Fairfield General Hospital

Rochdale Old Rd

Bury

BL9 7TD


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

In line with the Trusts Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

In line with the Trusts Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership.

Person Specification

Knowledge

Essential

  • Experience working in a caf / coffee shop

Desirable

  • Experience in handling cash and card payments

Qualifiations

Essential

  • Level 2 Food safety

Desirable

  • Allergen level 2

Skills

Essential

  • A good communicator able to engage with customers easily
  • Can record information clearly and accurately
  • Must be able to work under pressure and use own initiative

Other

Essential

  • Must be versatile and willing to work in other areas within catering if needed
  • Must have some computer understanding to complete mandatory training on line.
Person Specification

Knowledge

Essential

  • Experience working in a caf / coffee shop

Desirable

  • Experience in handling cash and card payments

Qualifiations

Essential

  • Level 2 Food safety

Desirable

  • Allergen level 2

Skills

Essential

  • A good communicator able to engage with customers easily
  • Can record information clearly and accurately
  • Must be able to work under pressure and use own initiative

Other

Essential

  • Must be versatile and willing to work in other areas within catering if needed
  • Must have some computer understanding to complete mandatory training on line.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Fairfield General Hospital

Rochdale Old Rd

Bury

BL9 7TD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Fairfield General Hospital

Rochdale Old Rd

Bury

BL9 7TD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Catering Services Manager

Robert Alcock

Robert.Alcock@nca.nhs.uk

01617783777

Details

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

236-NCA-EA113-24

Job locations

Fairfield General Hospital

Rochdale Old Rd

Bury

BL9 7TD


Supporting documents

Privacy notice

Northern Care Alliance NHS Foundation Trust 's privacy notice (opens in a new tab)