Job summary
We now have a vacancy for a part time, Band 4 Macmillan Information & Support Service Assistant to work at the Royal Oldham Hospital.
You will assist the Macmillan Information & Support Service Team in developing and delivering the service across Oldham, Bury & Rochdale to improve cancer patient and carer experience.
**Previous applicants need not apply**
Main duties of the job
Support patients, carers, relatives and professionals) to support access to high quality information and support in relation to cancer. This will include assessment of service users' information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support.
The role will require working with patients, carers and family members face to face at our centres based in hospitals, on hospital wards and over the telephone.
Carry out holistic needs assessments with patients and create accurate and comprehensive care plans, referring any clinical concerns to relevant Health Care Professionals.
Provide supporting information, around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format.
Where appropriate, liaise with relevant staff at all levels to address identified issues and/or seek advice on complex issues, directly involving others where necessary, e.g. Service Manager, Clinical Nurse Specialist etc. and ensuring that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion.
Help to co -ordinate, mentor and train volunteers providing support and supervision
Contribute to the delivery and development of a quality, sector wide cancer information & support service.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person Specification
Qualifications
Essential
- Good general education (GCSE A-C or equivalent, including English and Maths
- Relevant IT training or equivalent experience
Knowledge
Essential
- Experience of supporting patients / carers, in a healthcare setting within the last 2 years
- Demonstrate an excellent standard of written communication
- Experience of working / volunteering within an oncology / cancer care environment
- Demonstrable communication / interpersonal skills
- Excellent IT skills including word processing, email, spreadsheets, databases and production of materials i.e., posters
Desirable
- Experience of information provision within a relevant setting
- Experience of working with volunteers
Person Specification
Qualifications
Essential
- Good general education (GCSE A-C or equivalent, including English and Maths
- Relevant IT training or equivalent experience
Knowledge
Essential
- Experience of supporting patients / carers, in a healthcare setting within the last 2 years
- Demonstrate an excellent standard of written communication
- Experience of working / volunteering within an oncology / cancer care environment
- Demonstrable communication / interpersonal skills
- Excellent IT skills including word processing, email, spreadsheets, databases and production of materials i.e., posters
Desirable
- Experience of information provision within a relevant setting
- Experience of working with volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).