Job summary
An exciting opportunity has arisen for an experienced, highly motivated and proactive Clinical Administration Team Manager to join our busy and dynamic team in Clinical Administration covering all of our hospital sites - The Royal Oldham Hospital including Whitney Court and OICC, Rochdale Infirmary and Fairfield General Hospital.
Main duties of the job
The post holder is responsible for supervising the Clinical Administration Service and supporting the team under the direction of the Operational Support Manager and Lead Operational Manager.
The post holder will provide a comprehensive staff management service including workload planning, holiday and sickness management, personal development planning and staff induction.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person Specification
Qualifications
Essential
- BTEC certificate or equivalent demonstrable skills/knowledge/ experience in a range of line management procedures
- Educated to GCSE level or equivalent including Mathematics and English
Desirable
- Hold a diploma or be currently working towards a diploma in business administration, customer service or equivalent
- ECDL or equivalent demonstrable skills
- Word processing - Qualified to RSA level III/NVQ 3 or equivalent qualification /demonstrable skills (60 wpm at 98% accuracy)
Knowledge/Skills/Experience
Essential
- Supervisory experience of providing day-to-day supervision of a team of staff.
- Experience of staff management including sickness absence management, restoring and appraisal/personal development.
- Experience of developing policies and task specific standard operating procedures.
- Experience of successfully working within tight time frames and to deadlines
- Excellent time management and organisational skills and the ability to prioritise own workload and that of others, effectively, with frequent interruptions and changing priorities
- Excellent communication skills enabling tact, diplomacy and courtesy at all times when relaying sensitive information
- Able to recognise and resolve routine issues referring to a team leader/manager where appropriate
- Outcome focussed - ability to set targets and get things done and to multi-task
- Good knowledge of Microsoft Office ie Outlook, Word, Excel
- Ability to analyse information and report to others in a meaningful way
Person Specification
Qualifications
Essential
- BTEC certificate or equivalent demonstrable skills/knowledge/ experience in a range of line management procedures
- Educated to GCSE level or equivalent including Mathematics and English
Desirable
- Hold a diploma or be currently working towards a diploma in business administration, customer service or equivalent
- ECDL or equivalent demonstrable skills
- Word processing - Qualified to RSA level III/NVQ 3 or equivalent qualification /demonstrable skills (60 wpm at 98% accuracy)
Knowledge/Skills/Experience
Essential
- Supervisory experience of providing day-to-day supervision of a team of staff.
- Experience of staff management including sickness absence management, restoring and appraisal/personal development.
- Experience of developing policies and task specific standard operating procedures.
- Experience of successfully working within tight time frames and to deadlines
- Excellent time management and organisational skills and the ability to prioritise own workload and that of others, effectively, with frequent interruptions and changing priorities
- Excellent communication skills enabling tact, diplomacy and courtesy at all times when relaying sensitive information
- Able to recognise and resolve routine issues referring to a team leader/manager where appropriate
- Outcome focussed - ability to set targets and get things done and to multi-task
- Good knowledge of Microsoft Office ie Outlook, Word, Excel
- Ability to analyse information and report to others in a meaningful way
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).