A&E Patient Flow Tracker

Northern Care Alliance NHS Foundation Trust

Information:

This job is now closed

Job summary

Bury Care Organisation are looking to appoint an A&E Patient Flow Tracker to work in the busy A&E Department at Fairfield General Hospital.

This role is to ensure tracking and flow support is provided on a daily basis to the Emergency Department teams to prevent unnecessary delays and improve the patient journey. The post requires flexibility to work days, evenings, nights, weekends & bank holidays.

Track all patients through their journey within the Department.

In collaboration with the Nurse in Charge (shift Co-ordinator) be proactive in identifying all patients who may breach the quality indicators including four hour breaches and twelve hour trolley waits.

In order to achieve the 4 hour target cascade/expedite potential delays to the NIC/Co-ordinator.

Liaise with the bed managers and ward staff regarding bed requirements.

Contact specialties, under the direction of the co-ordinator, to facilitate timely speciality response - escalating any issues to the Co-ordinator and/or Nurse in Charge.

Attend Nursing and Tracker handovers.

Liaise with internal and external supporting specialties, departments and services to facilitate movement of patients within the 4 hours.

Liaise with Estates/Path Lab if POD broken, Liaise with IM&T as required, using the appropriate escalation procedure.

Provide reports where requested.

Scan patient notes and other relevant documentation prior to transfer/admission using all necessary systems (Symphony/EMIS Tracker etc.).

Main duties of the job

A key element of this role is to ensure accurate and timely data entry onto Symphony, EMIS Tracker and other systems which reflects the patient journey in real time to support the Emergency Department and Primary Care Streaming in achieving required targets.

The Patient Flow Tracker will escalate potential delays to the relevant team in a timely manner.

The ED Patient Flow Tracker will work closely with all multi-disciplinary teams (clinicians, nursing staff, therapy staff, Managers, Bed Managers, Wards and Departments, Rapid Response, Local Authorities, PTS, Navigators and Primary Care Services etc.) ensuring the quality indicators are met.

About us

We have four core values which are a focus for how our staff and volunteers work with each other to provide care for our patients. We think of our values as a set of guiding principles to refer to when making decisions and interacting with people and they help us to work together to continuously improve the organisation and ourselves.

Patient and People Focused

Accountability

Respect

Continuous Improvement

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

236-BCO-AC654-23-B

Job locations

Northern Care Alliance, Fairfield General Hospital, A&E

Rochdale Old Road

Bury

BL9 7TD


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

  • NVQ Level 2 qualification in Administration or equivalent

Experience / Knowledge

Essential

  • Knowledge and experience of Microsoft Office (excel, outlook)
  • Experience of working with the general public
  • Good problem solver
  • Ability to organise and prioritise workload effectively

Desirable

  • Previous experience of working within a healthcare setting
  • Experience of working in an Emergency Department
  • Experience of working with medical/nursing staff
Person Specification

Qualifications

Essential

  • NVQ Level 2 qualification in Administration or equivalent

Experience / Knowledge

Essential

  • Knowledge and experience of Microsoft Office (excel, outlook)
  • Experience of working with the general public
  • Good problem solver
  • Ability to organise and prioritise workload effectively

Desirable

  • Previous experience of working within a healthcare setting
  • Experience of working in an Emergency Department
  • Experience of working with medical/nursing staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Northern Care Alliance, Fairfield General Hospital, A&E

Rochdale Old Road

Bury

BL9 7TD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Northern Care Alliance, Fairfield General Hospital, A&E

Rochdale Old Road

Bury

BL9 7TD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Directorate Manager - Urgent Care

Gihan Ratnayaka

gihan.ratnayaka@nca.nhs.uk

01617783597

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

236-BCO-AC654-23-B

Job locations

Northern Care Alliance, Fairfield General Hospital, A&E

Rochdale Old Road

Bury

BL9 7TD


Supporting documents

Privacy notice

Northern Care Alliance NHS Foundation Trust 's privacy notice (opens in a new tab)