Job summary
We now have a vacancy for a part time (30 hours), Band 3 Team Administrator to work at Rochdale Infirmary. This is fixed term for 12 months to cover maternity leave.
You will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals.
The role will be based within our Booking and Liaison service, providing support for our Community District Nursing Teams. You will be required to work as part of a team at a community base and provide cross cover to other services during periods of staff absence. This is a 7 day per week, 365 days per year service, on a rota basis. There is an opportunity for hybrid working once all competencies have been signed off, usually after a 6 month period in post.
The normal working shift pattern is 6 hours per day (covering early, late or mid shifts), 5 days per week.
Main duties of the job
The role will involve the co-ordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. You will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills and will be responsible for managing and prioritising your own workload and will be required to use your own initiative.
You will receive referrals via email and telephone, will data input accurately, will ensure all communication is passed over to the relevant nursing teams. Patients calls are dealt with in accordance with the NCA Trust Values. You will demonstrate flexibility and be able to cover a different shift at short notice. You will be confident in communication with clinicians and patients in a professional manner.
About us
We have four core values which are a focus for how our staff and volunteers work with each other to provide care for our patients. We think of our values as a set of guiding principles to refer to when making decisions and interacting with people and they help us to work together to continuously improve the organisation and ourselves.
Patient and People Focused
Accountability
Respect
Continuous Improvement
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Essential Qualifications
Essential
- Education to GCSE level/GCE 'O' Level
- Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy
Desirable
- ECDL or equivalent qualification
Training and Experience
Essential
- Significant experience of providing clerical services
- Experience of using IM&T systems for data entry
- Experience of successfully working within tight time frames and to deadlines
Desirable
- Knowledge and understanding of the National Health Service
- Minute taking experience
Skills/ Knowledge
Essential
- Comprehensive knowledge of Microsoft packages
- Advanced keyboard skills
- Ability to communicate in a clear and concise manner
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
- Good numerical skills
- Ability to multi-task and prioritise own workload
- Knowledge of a full range of administration procedures and their application to improve service efficiency and effectivenes
- Good command and understanding of English, punctuation and grammar
Desirable
- Understanding of the Data Protection Act. Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
Personal Qualities
Essential
- Ability to work across all community sites, when required
- Recognise equality and diversity and the importance of peoples' rights with dignity and respect. Act in accordance with legislation, policies and procedures
Other
Essential
- Ability to travel between a variety of community locations
Person Specification
Essential Qualifications
Essential
- Education to GCSE level/GCE 'O' Level
- Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy
Desirable
- ECDL or equivalent qualification
Training and Experience
Essential
- Significant experience of providing clerical services
- Experience of using IM&T systems for data entry
- Experience of successfully working within tight time frames and to deadlines
Desirable
- Knowledge and understanding of the National Health Service
- Minute taking experience
Skills/ Knowledge
Essential
- Comprehensive knowledge of Microsoft packages
- Advanced keyboard skills
- Ability to communicate in a clear and concise manner
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
- Good numerical skills
- Ability to multi-task and prioritise own workload
- Knowledge of a full range of administration procedures and their application to improve service efficiency and effectivenes
- Good command and understanding of English, punctuation and grammar
Desirable
- Understanding of the Data Protection Act. Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
Personal Qualities
Essential
- Ability to work across all community sites, when required
- Recognise equality and diversity and the importance of peoples' rights with dignity and respect. Act in accordance with legislation, policies and procedures
Other
Essential
- Ability to travel between a variety of community locations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).