Job summary
With demand on our services at an all-time high, the role our department provides has never been more critical.
We will give you:
- The chance to make a difference to people in our local communities
- A mix of both office and homeworking
- A range of Monday to Friday hours to suit you
- Career development opportunities
Positions available at The Royal Oldham Hospital, Rochdale Infirmary, Fairfield General Hospital and Whitney Court plus home working.
All working hours and working patterns will be considered, full-time and part-time hours available.
Main duties of the job
As a Medical Secretary your main duties will cover:
- Medical audio transcription of clinical correspondence
- Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department
- Update NPSA16 investigation tracker following transcription of correspondence
- Deal with internal and external telephone enquiries from patients, staff and external agencies
- Undertake routine office duties including printing, scanning and filing
- Organising your workload to meet our KPI's
To do this we need you to:
- Be able to prioritise your workload effectively
- Pride yourself on being organised
- Have an excellent eye for detail
- Be confident using a computer and Microsoft Office
- Have an excellent telephone manner
- Be able to communicate effectively and manage patient expectation
- Strive to give our patients an excellent customer service
- Be enthusiastic, resilient, confident, and committe
About us
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person Specification
Qualifications
Essential
- Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable
- AMSPAR Medical Secretarial Diploma
- ECDL or equivalent qualification
- City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
Experience
Essential
- Experience of using Microsoft Word and Microsoft Outlook
- Experience of successfully working within tight time frames and to deadlines
- Experience of audio typing
Desirable
- Experience of providing secretarial services in a hospital environment
- Experience of using digital dictation systems
- Experience of medical audio typing
Knowledge
Desirable
- Knowledge of medical terminology within more than one specialty
Skills
Essential
- Advanced keyboard skills
- Good command and understanding of English, punctuation and grammar
- Ability to communicate in a clear and concise manner
Desirable
- Understanding of the Data Protection
Person Specification
Qualifications
Essential
- Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable
- AMSPAR Medical Secretarial Diploma
- ECDL or equivalent qualification
- City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
Experience
Essential
- Experience of using Microsoft Word and Microsoft Outlook
- Experience of successfully working within tight time frames and to deadlines
- Experience of audio typing
Desirable
- Experience of providing secretarial services in a hospital environment
- Experience of using digital dictation systems
- Experience of medical audio typing
Knowledge
Desirable
- Knowledge of medical terminology within more than one specialty
Skills
Essential
- Advanced keyboard skills
- Good command and understanding of English, punctuation and grammar
- Ability to communicate in a clear and concise manner
Desirable
- Understanding of the Data Protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).