Northern Care Alliance NHS Foundation Trust

Dermatology Rota Co-ordinator

Information:

This job is now closed

Job summary

We can now offer a vacancy for a Dermatology Rota Co-ordinator, Band 3 for 26 hours per week to work at Salford Royal Hospital which is part of the Northern Care Alliance. The post is fixed term for 6 months.

To provide an efficient and high quality service to meet the requirements of the Care Organisation and to support achieving its key access targets. To manage and co-ordinate clinic cancellations, backfill activity, re-align activity to areas of consultant supervision. To work in conjunction with the Dermatology Trainee lead to organise rota changes and backfill activity.

The post holder will be expected to liaise with senior clinical staff and outpatient nursing staff .

You will lead by example, by maintaining a high level of professionalism and respect at all times. You will demonstrate an excellent customer service manner through all channels of communication.

Main duties of the job

  • Ensuring full utilisation of both outpatient clinics and theatre sessions where applicable
  • Ensure appointment bookings are maintained using the Care Organisation's data Patient Tracking list (PTL)/PIVOT to monitor waiting times and within the parameters of the clinic schedules and that any potential booking difficulties are dealt with appropriately
  • Adhering to the Booking rules and work instructions
  • To ensure that appropriate confirmation letters are sent to patients with information regarding their appointment time, date and location and include any relevant preparation that may be required
  • Be responsible for ensuring the effective use of slot types and ensure that lists are full and that they are in order of patient's medical requirements and in accordance with the Care Organisation Policy
  • Update 18 week information as required using the Patient Pathway Plus function and ensure that patients are seen in accordance with agreed targets
  • Maintain high standards of data quality in all aspects of the role
  • Undertake any other duties as requested by your Line Manager to ensure the smooth running of the Department

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website www.careers.northerncarealliance.nhs.uk

Details

Date posted

21 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

236-SCO-AC692-23

Job locations

Northern Care Alliance, Salford Royal Hospital

Stott Lane

Manchester

M6 8HD


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Experience, Knowledge, Skills

Essential

  • Previous experience of working within a team
  • Experience of working in a customer care environment
  • Office experience and knowledge of administrative procedures

Desirable

  • PAS
  • EPR

Qualifications

Essential

  • English & Maths GCSE or equivalent
  • Customer care NVQ level 3 or equivalent experience
Person Specification

Experience, Knowledge, Skills

Essential

  • Previous experience of working within a team
  • Experience of working in a customer care environment
  • Office experience and knowledge of administrative procedures

Desirable

  • PAS
  • EPR

Qualifications

Essential

  • English & Maths GCSE or equivalent
  • Customer care NVQ level 3 or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Northern Care Alliance, Salford Royal Hospital

Stott Lane

Manchester

M6 8HD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Northern Care Alliance, Salford Royal Hospital

Stott Lane

Manchester

M6 8HD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Support Manager

Hannah Boden

hannah.boden@nca.nhs.uk

01612067766

Details

Date posted

21 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

236-SCO-AC692-23

Job locations

Northern Care Alliance, Salford Royal Hospital

Stott Lane

Manchester

M6 8HD


Supporting documents

Privacy notice

Northern Care Alliance NHS Foundation Trust 's privacy notice (opens in a new tab)