Support Secretary - Trauma & Orthopaedics

Job summary

We require an enthusiastic and highly motivated Support Secretary to play an important role, dedicated to ensuring excellent standards of care to the department of Trauma & Orthopaedics.

You will provide comprehensive administration support to the department. You will provide assistance to the Service Leads and Nursing/Clinical Teams and will work collaboratively with other administrative colleagues and support staff.

Your working hours will be Monday to Friday core office hours.You will possess excellent communication skills, confidence and compassion are essential to the role.

Main duties of the job

You will work within a team of highly skilled and motivated staff where patient focus is our priority.

We strive to ensure our patient, family and carers receive an excellent experience . The role is both exciting and challenging where team working is essential and initiative is paramount.

You will provide and receive routine information both internally and externally on behalf of the team, ensuring that urgent business is dealt with appropriately. This will include accepting and managing referral requests and effectively managing queries and messages from relatives and other stakeholders.

The post holder is required to ensure to present a positive and professional image of themselves and of the service to all agencies at all times.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website www.careers.northerncarealliance.nhs.uk