Ward Clerk - Ward T5 Major Trauma

Job summary

There is an exciting opportunity for a Ward Clerk to work in the new Greater Manchester Major Trauma Hospital at Salford Royal Hospital on Ward T5.

There will be two major trauma wards opening, with fantastic opportunities to learn and develop in a brand-new state of the art building. Our vision is to deliver care of the highest quality whilst shaping and developing our highly motivated workforce. We are keen to employ a Ward Clerk with experience, however are happy to train someone with interest in this post in our expanding Neurosciences Centre.

This will be for an October 2023 start date.

Main duties of the job

1. Act as ward Receptionist and greet patients and visitors, including those with communication difficulties, on arrival to the ward in accordance with Trust standards and expectations.
2. Ensure that patients are shown to designated waiting areas and given information packs and/or leaflets where applicable.
3. Receive messages in person, by telephone, e-mail or letter and respond appropriately.
4. Ensure that patient's notes and other documentation are prepared and managed confidentially.
5. Take responsibility for accurate data entry and retrieval via computer e.g, Patient centre, Casenote tracking, and other systems.
6. Ensure that discharged patient notes are returned promptly to appropriate secretaries or medical records department, including case note tracking.
7. Arrange follow-up appointments if required.
8. Ensure that patient admission documentation is maintained appropriately and that a record is kept of clinical activity, as required.
9. Ensure that stationery/supplies are ordered as necessary.
10. Ensure that patient's notes are made available prior to admission.
11. Ensure that information is relayed appropriately to the multi-professional and/or multiagency teams to ensure the safe discharge and follow-up of patients.
12. Report/requisition broken or faulty equipment and furnishings within the ward/department.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from Salford Royal NHS Foundation Trust (SRFT) and The Pennine Acute Hospitals NHS Trust (PAT). Our dedicated team of around 20,000 staff - our NCA Family - provide a range of community and hospital services to over one million people across Bury, Oldham, Rochdale and Salford, as well as providing more specialist care services to patients across Greater Manchester and beyond.

Salford Care Organisation is responsible for a range of community and primary care services across the city and at Salford Royal Hospital. It also provides specialist services to Greater Manchester and beyond. We aim to deliver safe, clean and personal care to all.

Our ValuesWe have four core values which are a focus for how our staff and volunteers work with each other to provide care for our patients and service users. We think of our values as a set of guiding principles to refer to when making decisions and interacting with people and they help us to work together to continuously improve the organisation and ourselves.These core values form part of the Organisations Performance Framework which regularly reviews how staff are performing.