Job summary
We have an exciting opportunity for committed and dedicated individuals to join our highly specialised, busy Critical Care Complex at the Norfolk & Norwich University Hospital.
The Critical Care Complex provides care to patients requiring level 2 and level 3 support from a variety of specialties; post-operative care for major surgeries, organ support for both Medical and Surgical patients and emergencies via the Emergency Department.
We are looking for positive and motivated individuals to join our Healthcare Assistant team.
Main duties of the job
Under the direction and supervision of the Nursing team, the successful candidates will participate as integral members of the team help provide a quality service.
They will support the delivery of a high quality, safe and compassionate healthcare service. All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate the NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence.
Duties and responsibilities will include, but not be limited to:
- Assist with patient hygiene.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
- To participate in the admission process, under the supervision of the Registered Nurse.
- Provide and deliver a high standard of individualised personal care.
- To assist in the preparation of patients and equipment for treatment, investigation or procedures as directed by the Nursing team.
- To keep the clinical area clean and tidy, maintaining a safe environment.
- Cleaning and checking of beds, bed spaces and lockers in the patient area following discharge and in preparation for admission.
Due to the 24 hour service provided by the department, you will be required to work fully flexible 12 hour shifts including days, nights, weekends, and bank holidays.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
- Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
- Adherence to the uniform trust policy
- To act as a role model to others; always projecting a professional image.
- Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
- Adherence to NNUH policies consistently.
- To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
- To participate in audit as required.
- To develop self-awareness, building resilience, relationship building, self-care and adaptability.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
- Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
- Adherence to the uniform trust policy
- To act as a role model to others; always projecting a professional image.
- Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
- Adherence to NNUH policies consistently.
- To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
- To participate in audit as required.
- To develop self-awareness, building resilience, relationship building, self-care and adaptability.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience
Experience
Essential
- Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.
Skills
Essential
- Good numeracy and literacy skills, clear and effective reading and writing in English language
- Good interpersonal and communication skills
Attitude, aptitude
Essential
- Able to work well in a team
- Able to recognise own limitations
- Flexible, adaptable and responsive to change
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience
Experience
Essential
- Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.
Skills
Essential
- Good numeracy and literacy skills, clear and effective reading and writing in English language
- Good interpersonal and communication skills
Attitude, aptitude
Essential
- Able to work well in a team
- Able to recognise own limitations
- Flexible, adaptable and responsive to change
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
