Norfolk and Norwich University Hospital

EPR Senior Change Agent

The closing date is 03 October 2025

Job summary

We have embarked on a programme to implement a single Electronic Patient Record (EPR) as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney;

James Paget University Hospitals NHS Foundation Trust (JPUH)

Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.

The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.

Main duties of the job

We are excited to invite passionate change professionals to join our dynamic Digital Health Team at Norfolk & Norwich University Hospital. This opportunity is available on a Secondment or Fixed Term Contract until March 2026.

As a Senior Change Agent you will be supporting and facilitating Change Management, and Transformation activities at the NNUH.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

In collaboration with colleagues at James Paget University Hospitals, Norfolk and Norwich University Hospital, and Queen Elizabeth Hospital, you will play a crucial role in developing and implementing the Electronic Patient Record (EPR) solution.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH site
Free 24-hours confidential counselling support
On-site Nursery
On-site cafes offering staff discounts
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year Per annum (Pro rate)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Home or remote working, Compressed hours

Reference number

234-25-EPR-00-SCA-B5

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Job description

Job responsibilities

Opportunity to work on a wide range of innovative projects, which improve patient experience and outcomes.
Flexibility to work within a collaborative office space at Norfolk County Hall, Rouen Road, at the main hospital and from home.
Work with a multi-disciplinary team of experienced Project Managers, Clinicians, Technicians, Clinical Change Leads and Change Agents.

Job description

Job responsibilities

Opportunity to work on a wide range of innovative projects, which improve patient experience and outcomes.
Flexibility to work within a collaborative office space at Norfolk County Hall, Rouen Road, at the main hospital and from home.
Work with a multi-disciplinary team of experienced Project Managers, Clinicians, Technicians, Clinical Change Leads and Change Agents.

Person Specification

Qualifications

Essential

Good standard of general education (minimum degree level or equivalent experience).

Desirable

Change Management qualification or equivalent.

Experience

Desirable

Significant experience of managing and supervising groups of staff.

Skills

Essential

Excellent organisational and time management skills
Ability to analyse complex data and problem solve
Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks

Attitude, Aptitude

Essential

Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.
Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence.
Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach

Person Specification

Qualifications

Essential

Good standard of general education (minimum degree level or equivalent experience).

Desirable

Change Management qualification or equivalent.

Experience

Desirable

Significant experience of managing and supervising groups of staff.

Skills

Essential

Excellent organisational and time management skills
Ability to analyse complex data and problem solve
Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks

Attitude, Aptitude

Essential

Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.
Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence.
Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)