Job summary
We are seeking an Admissions Clerk to join our DPU team, the post is 15 hours per week, the shifts would be Monday and Friday working 07:00-15:00 and would include weekend working on a rota basis (where they would have a Mon / Fri as day off in lieu).
The Arthur South Day Procedure Unit is a fully integrated unit comprising of Surgical and Anesthetic pre-assessment, theatres, recovery areas and wards. Our aim is to put patients first in an area of the highest quality of care. Alongside the nursing and medical teams, the administrative team ensures the unit runs smoothly, effectively and act as a reliable point of contact along a patient's pathway. As part of this large and friendly team you'll be expected to maintain a high level of the patient-focused care we aim to deliver for our patients.
Main duties of the job
The role of the Admissions clerk is to locate and prepare paperwork to ensure the correct documentation is available for nurse-led pre-assessment and anesthetic assessment, day case and inpatient surgery.
The post-holder will ensure the smooth running of the clinics and surgery by collating the lists in good time, checking against the Patient Administration System (PAS) and the Operating Room Scheduling Office System (ORSOS), highlighting any issues and carrying out any additional duties which may occur in this busy unit.
The successful candidate would also be expected to cover our Day Procedure reception desk when the service need requires.
A high degree of organizational, time-management and prioritization skills are required for this role.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
-
Locate and retrieve paperwork from around the hospital site, in preparation anaesthetic assessment, day case and inpatient surgery.
-
Ensure admission paperwork is filed and stored correctly within the unit.
-
Prepare packs for clinic with appropriate standardised assessment and admission documentation as required in advance of clinic taking place.
-
Ensure paperwork is taken to appropriate locations or collected by appropriate person in advance of patients admission.
-
Return Episodic Folders / notes to Health Records Library if no longer required.
-
Ensure the Emergency General Surgery lists are checked, and spreadsheet updated.
-
Prepare Community Dental paperwork ahead of admission and register patients on PAS where relevant.
- Ensure all patients who require a preoperative assessment have an appointment ahead of their admission and liaise with the relevant waiting list team where one is not identified.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
-
Locate and retrieve paperwork from around the hospital site, in preparation anaesthetic assessment, day case and inpatient surgery.
-
Ensure admission paperwork is filed and stored correctly within the unit.
-
Prepare packs for clinic with appropriate standardised assessment and admission documentation as required in advance of clinic taking place.
-
Ensure paperwork is taken to appropriate locations or collected by appropriate person in advance of patients admission.
-
Return Episodic Folders / notes to Health Records Library if no longer required.
-
Ensure the Emergency General Surgery lists are checked, and spreadsheet updated.
-
Prepare Community Dental paperwork ahead of admission and register patients on PAS where relevant.
- Ensure all patients who require a preoperative assessment have an appointment ahead of their admission and liaise with the relevant waiting list team where one is not identified.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Good standard of literacy and numeracy
- Computer literate
Experience
Desirable
- Experience in a customer care settings
Skills
Essential
- Good communication and interpersonal skills
- Ability to work on own initiative, without supervision and guidance and to be able to multitask and prioritise
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Good standard of literacy and numeracy
- Computer literate
Experience
Desirable
- Experience in a customer care settings
Skills
Essential
- Good communication and interpersonal skills
- Ability to work on own initiative, without supervision and guidance and to be able to multitask and prioritise
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
