Norfolk and Norwich University Hospital

Healthcare Support Worker - Clinical Care - Planned Care

This job is now closed

Job summary

Join #TeamNNUH and develop your new NHS career at the Norfolk & Norwich University Hospital! We are looking for highly driven, passionate, caring individuals to join our team as Healthcare Support Workers across a range of wards and clinical areas for 'Planned Care'.

We have opportunities in -

Surgical Wards - Cringleford - Trauma & Ortho, Dilham - Thoracic & General Surgery, Docking - Vascular Surgery, Edgefield - Urology.We are proud of the range of specialisms we offer as planned care at NNUH. Our Surgical Wards are supported by dedicated clinical education specialists as well as a Support Team who provide a 'wrap around' service that focus on retention and pastoral care.Theatres Complex - ENT theatresMain theatres are committed to delivering outstanding care to our patients throughout their perioperative journey. You'll need a high level of organisation and the ability to be dynamic with the ever-changing workload.Outpatients - Fracture Clinic & DermatologyWe have opportunities in two Outpatient areas, Dermatology and Fracture Clinic. Fracture Clinic also covers, Pre-op Assessment Clinic and Plaster Room, in Dermatology you will work alongside colleagues supporting both general and surgical clinics which include biopsies and excisions.Pre-Op Assessment -POA is a dynamic, nurse-led team supporting the Elective Surgery pathway. The service supports day case & in-patient admission pathways, seeing around 400 patients per week

Main duties of the job

As a Healthcare Support Worker, you can expect no two days to be the same. You will support patients through their treatment, sharing their experiences and making a real difference in their journey back to health as part of a tight-knit team of healthcare professionals.

With the ongoing support of your team, and our outstanding training and development, you'll be able to take your career anywhere you want - whether that's having more responsibility or even becoming a team leader or registered health professional.

Hear from our Health Care Support Workers talking about their role, and what being a Health Care Support Worker means to them:https://www.youtube.com/watch?v=O6W-HYJwC04

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room at NNUH Colney Lane site
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH Colney Lane site
Free 24-hours confidential counselling support
On-site Nursery at NNUH Colney Lane
On-site cafes offering staff discounts at NNUH Colney Lane
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-HCSW-GROUP-PC

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Person Specification

Qualifications

Essential

City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

Able to prioritise own workload and manage time effectively

Attitude, aptitude

Essential

Able to recognise own limitations
Able to cope with stress and challenging situations
Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification

Qualifications

Essential

City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

Able to prioritise own workload and manage time effectively

Attitude, aptitude

Essential

Able to recognise own limitations
Able to cope with stress and challenging situations
Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)