Cytology Administrator

Norfolk and Norwich University Hospital

The closing date is 06 May 2025

Job summary

Here at the Norfolk and Norwich University Hospital we pride ourselves on giving an excellent service to each of our patients. Our values underpin how we work towards delivering a first class service these embody our work ethic: People Focused, Respect, Integrity, Dedication and Excellence.

An opportunity has arisen for an experienced, enthusiastic individual to join the Cytology Department within Cellular Pathology at the NNUH, the successful candidate will be based at the Cotman Centre.

As the post holder you will work as part of the Office team for the Cervical Cytology for the HPV Primary Screening Pathway in the East of England and support in providing an effective, efficient, responsive and empathic service.

Cytology is a busy, time sensitive laboratory. We work towards the National 14 day turn-around time target. Our annual workload is approximately 400,000 samples. We are one of 8 laboratories delivering a lean clinical cervical cytology service to the East of England.

We are seeking a highly organized, hardworking and detail orientated individual to join our team.

This vacancy is 37.5 hours (to work 5 days out of 7). Full time: 37.5 hours per week.

Interview date: 16th May 2025

Main duties of the job

Our small Office team work closely and cohesively together. You will need be focused, motivated, helpful, supportive and flexible while providing a professional administrative support to the Cytology Department.

This role also requires investigation work during certain tasks.

Registration of request forms. This includes identifying out of programme samples within set guidelines and reporting to the Laboratory Manager for rejection.

Investigation and recording accurate, up to date Colposcopy outcomes onto the LIMS. The post holder will be expected to communicate with local and national hospitals to ascertain Colposcopy outcomes via email.

MDT preparation. This is shared between 6 administration staff

Producing daily and weekly referrals to 18 hospitals. Investigate any anomalies and ensure all referrals are sent to their corresponding Colposcopy Unit.

Excellent communication skills are essential as the post holder will need to interact with other professionals nationally.

Handling a high volume of emails each day

The post holder will approach work proactively and flexibly, managing their workload and adjusting as and when workload requires

Professionally, confidently and happily handling Practice Nurse queries, completing a telephone log sheet.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room at NNUH Colney Lane site
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH Colney Lane site
Free 24-hours confidential counselling support
On-site Nursery at NNUH Colney Lane
On-site cafes offering staff discounts at NNUH Colney Lane
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-24-CS2938

Job locations

Cotman Centre

Norwich

NR4 7UB

Job description

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job description

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

GCSE or equivalent in English, Biology or Sciences.

Desirable

Scientific/Medical background
NVQ Business Administration Level 2 or equivalent

Experience

Essential

Knowledge of Microsoft Office.

Skills

Essential

Able to effectively work within a complex multidisciplinary team.
Ability to work to deadlines.

Attitude & Aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed Respect, Integrity, Dedication and Excellence.
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification

Qualifications

Essential

GCSE or equivalent in English, Biology or Sciences.

Desirable

Scientific/Medical background
NVQ Business Administration Level 2 or equivalent

Experience

Essential

Knowledge of Microsoft Office.

Skills

Essential

Able to effectively work within a complex multidisciplinary team.
Ability to work to deadlines.

Attitude & Aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed Respect, Integrity, Dedication and Excellence.
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information