Diabetes Clinical Assistant

Norfolk and Norwich University Hospital

The closing date is 04 May 2025

Job summary

We have an exciting opportunity for a Diabetes Clinical Assistant to join our specialist inpatient team within the Elsie Bertram Diabetes Centre at the NNUH. Our Diabetes inpatient specialist team aim to provide both inpatients with a high standard of diabetes care with a view to improving health and reducing length of stay, and ward staff with support and education on diabetes care. The role is mainly based within our inpatient specialist nursing team but may have an opportunity to also support our outpatient team.

We have a firmly established multi-professional approach to care delivery with both Consultant and Specialist Nurses. We aim to educate and inform patients, their families, and carers for them to make choices about their individual health care needs and support them with self-management of their diabetes.

This is a substantive position working 30 hours over 4 weekdays.

When applying for this position please indicate why you are interested in the Elsie Bertram Diabetes Centre and how your current experience is relevant to the role. Please read the job description for further information.

Main duties of the job

The Diabetes Clinical Assistant will play a vital role in helping to deliver this service and will be involved in all aspects of patient education including, initiating new therapy/medication, initiating up to date technology available to support their diabetes health, group education, etc. They will also be involved in staff education and support for when they are looking after patients with diabetes.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

29 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-24-M2663

Job locations

Elsie Bertram Diabetes Centre

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Job description

Job responsibilities

  • Support the DSN team/N.A. team in their work; in outpatient areas ensuring clinics are being processed efficiently and promote the smooth running of the days clinics.
  • Manage own clinical workload within the given competencies of the post.
  • Work efficiently with the multi-disciplinary team in a professional manner at all times.
  • Support and promote health education and/or teaching/advice of practical basic clinical skills and diabetes knowledge to patients, their families and carers and other health care professionals where it is deemed appropriate e.g. blood glucose monitoring/injection technique/CGM and pump technical training.
  • Organise and assist the N.A. team with the smooth running of the outpatient service on a daily basis.
  • Report untoward incidents such as complaints, clinical emergencies, and injury to senior staff.
  • Assist in the maintenance of stock of appropriate equipment and approved educational information handouts, liaising with medical representatives.
  • Assist with audit and research programmes.
  • Answer telephone enquiries when required directing calls to the appropriate specialist within the team.
  • Support the DSN inpatient team in their work, providing inpatient diabetes education, assisting with inpatient audit and research

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job description

Job responsibilities

  • Support the DSN team/N.A. team in their work; in outpatient areas ensuring clinics are being processed efficiently and promote the smooth running of the days clinics.
  • Manage own clinical workload within the given competencies of the post.
  • Work efficiently with the multi-disciplinary team in a professional manner at all times.
  • Support and promote health education and/or teaching/advice of practical basic clinical skills and diabetes knowledge to patients, their families and carers and other health care professionals where it is deemed appropriate e.g. blood glucose monitoring/injection technique/CGM and pump technical training.
  • Organise and assist the N.A. team with the smooth running of the outpatient service on a daily basis.
  • Report untoward incidents such as complaints, clinical emergencies, and injury to senior staff.
  • Assist in the maintenance of stock of appropriate equipment and approved educational information handouts, liaising with medical representatives.
  • Assist with audit and research programmes.
  • Answer telephone enquiries when required directing calls to the appropriate specialist within the team.
  • Support the DSN inpatient team in their work, providing inpatient diabetes education, assisting with inpatient audit and research

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

  • Has successfully completed a Foundation Degree or the Assistant Practitioner Course

Experience

Essential

  • Significant experience working within a caring environment
  • Some experience working within Diabetes / nursing patients with this condition

Skills

Essential

  • Excellent communication and organisational and technical skills
  • IT and data analysis skills

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • Has successfully completed a Foundation Degree or the Assistant Practitioner Course

Experience

Essential

  • Significant experience working within a caring environment
  • Some experience working within Diabetes / nursing patients with this condition

Skills

Essential

  • Excellent communication and organisational and technical skills
  • IT and data analysis skills

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Elsie Bertram Diabetes Centre

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Elsie Bertram Diabetes Centre

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Senior diabetes Specialist Nurse

Kate Green

Kate.green@nnuh.nhs.uk

01603288513

Date posted

29 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-24-M2663

Job locations

Elsie Bertram Diabetes Centre

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Supporting documents

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