Job summary
Fixed term contract/ secondment opportunity until March 2026
The Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT) Business Intelligence Department is responsible for the delivery of informatics and data analysis across the Trust to support its clinical and administrative obligations.
The Department is comprised of a team of 25 Analysts, Officers and Developers and aims to provide the highest degree of services and support to Trust staff and the Trust's partners and commissioners. These services are undertaken through the provision of information, research, and analysis to customers throughout the trust. This service helps ensure that the best patient care is always available, and that staff productivity is maintained.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
As a Senior Information Analyst, you will manage a team of Higher Information Analysts, Information Analysts and Information Officers who use a number of tools, including SQL and Power BI to extract and automate large data sets from a number of different sources. You will oversee the development of short and long-term planning, risk management, and resource allocation, while also acting as a subject matter expert to support the wider trust. Key responsibilities include working with stakeholders to define requirements, delivering high-quality reports and visualizations, managing informatics projects, and assisting in the design and implementation of the data warehouse. The role requires strong problem-solving skills, the ability to work under minimal supervision, and the capacity to provide training and guidance to staff.
This role presents an opportunity for an individuals with the appropriate skills and experience to join our team and support the Trust. You will be helping to ensure that the best patient care is always available within Norfolk and Norwich University Hospital.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- First and Second line management of a team of informaticians, allocating, prioritising and quality assuring their work. Take responsibility for their performance, training and development. Provide support, direction and leadership whilst dealing with own complex work.
- Develop and maintain a high level of skills and abilities across the team. Regularly evaluate performance and development needs to ensure that development requirements are identified, performance issues are addressed and exceptional work is recognised and rewarded.
- Produce and deliver comprehensive training material to develop and maintain a high level of skills and abilities across the team and wider trust colleagues.
- Take ownership of individual and team workloads, keeping people informed of progress and managing expectations where necessary. Manage multiple tasks effectively by thinking through problems, prioritising and time management.
- Assist in the management of budgets allocated to the department and/or delegated budget for projects and on-going maintenance of systems. Assist in the development of business cases and negotiations with external companies.
- Development of short and long term plans to enable the best use of time and resource and to develop the remit of the team.
- Be responsible for the development, production and delivery of a number of performance and business change projects, managing conflicting demands and communication sometimes sensitive and/or contentious issues with senior managers and external stakeholders.
- Act as a formal deputy to the Head of Informatics and as a primary contact for senior managers within the organisation, providing both proactive and reactive support. Act as a trust representative in meetings with external bodies
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- First and Second line management of a team of informaticians, allocating, prioritising and quality assuring their work. Take responsibility for their performance, training and development. Provide support, direction and leadership whilst dealing with own complex work.
- Develop and maintain a high level of skills and abilities across the team. Regularly evaluate performance and development needs to ensure that development requirements are identified, performance issues are addressed and exceptional work is recognised and rewarded.
- Produce and deliver comprehensive training material to develop and maintain a high level of skills and abilities across the team and wider trust colleagues.
- Take ownership of individual and team workloads, keeping people informed of progress and managing expectations where necessary. Manage multiple tasks effectively by thinking through problems, prioritising and time management.
- Assist in the management of budgets allocated to the department and/or delegated budget for projects and on-going maintenance of systems. Assist in the development of business cases and negotiations with external companies.
- Development of short and long term plans to enable the best use of time and resource and to develop the remit of the team.
- Be responsible for the development, production and delivery of a number of performance and business change projects, managing conflicting demands and communication sometimes sensitive and/or contentious issues with senior managers and external stakeholders.
- Act as a formal deputy to the Head of Informatics and as a primary contact for senior managers within the organisation, providing both proactive and reactive support. Act as a trust representative in meetings with external bodies
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Relevant Degree (Health Informatics, Computer Studies, Mathematics) or equivalent experience.
Experience
Essential
- Significant and demonstrable leadership and people management experience, ideally within informatics.
- Proven experience of innovative and creative approaches to problem solving with an eye for detail
- Experience of managing informatics projects over an extended period involving multiple teams and systems.
Skills
Essential
- Proven ability to develop high performing and responsive teams
- Significant experience of Excel, T-SQL, SSRS and PowerBI including the creation of complex queries and dashboards.
- Able to manage multiple competing projects, both short and long term, and effectively manage the resources at their disposal.
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Relevant Degree (Health Informatics, Computer Studies, Mathematics) or equivalent experience.
Experience
Essential
- Significant and demonstrable leadership and people management experience, ideally within informatics.
- Proven experience of innovative and creative approaches to problem solving with an eye for detail
- Experience of managing informatics projects over an extended period involving multiple teams and systems.
Skills
Essential
- Proven ability to develop high performing and responsive teams
- Significant experience of Excel, T-SQL, SSRS and PowerBI including the creation of complex queries and dashboards.
- Able to manage multiple competing projects, both short and long term, and effectively manage the resources at their disposal.
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
