Facilities Support Officer

Norfolk and Norwich University Hospital

The closing date is 09 December 2024

Job summary

The Facilities Management Team are responsible for providing the contract management interface between the Norfolk and Norwich University Hospital NHS Trust and our principal contract service providers.

Main duties of the job

This is an exciting opportunity for an enthusiastic Facilities Support Officer to join the Estates and Facilities Team. The successful candidate will be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures, and documentation from external parties.

As the successful candidate, you will also:

  • Be responsible for maintaining accurate records, liaising with various Depts and external organisations
  • Develop and update the Facilities Intranet web pages
  • Provide back up support where appropriate for other areas within Estates and Facilities

About us

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-24-C1181-A

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  • Be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures and documentation from external parties.
  • Provide an efficient administration support service to the Facilities Department.
  • Carry out various administration duties; liaise with various Trust departments and external organisations.
  • Support the Refurbishment Programme Manager when required both physically and throughout the organisation and facilitation of department moves. Including moves outside of normal office hours and weekends.
  • Provide essential cover for the Trusts logistics van driver during periods of absence.
  • Provide back up support for all areas within the Facilities Department including covering for the Travel Office.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  • Be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures and documentation from external parties.
  • Provide an efficient administration support service to the Facilities Department.
  • Carry out various administration duties; liaise with various Trust departments and external organisations.
  • Support the Refurbishment Programme Manager when required both physically and throughout the organisation and facilitation of department moves. Including moves outside of normal office hours and weekends.
  • Provide essential cover for the Trusts logistics van driver during periods of absence.
  • Provide back up support for all areas within the Facilities Department including covering for the Travel Office.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Experience

Essential

  • Previous clerical, administrative and computer experience
  • Knowledge of Microsoft office packages

Qualifications

Essential

  • Recognised administrative experience
  • NVQ III in Business Administration or equivalent.

Skills

Essential

  • Good communication and interpersonal skills

Desirable

  • Customer care skills

Attitude & Aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Experience

Essential

  • Previous clerical, administrative and computer experience
  • Knowledge of Microsoft office packages

Qualifications

Essential

  • Recognised administrative experience
  • NVQ III in Business Administration or equivalent.

Skills

Essential

  • Good communication and interpersonal skills

Desirable

  • Customer care skills

Attitude & Aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


For questions about the job, contact:

PFI Contract Manager

Kerry Radley

kerry.radley@nnuh.nhs.uk

01603646517

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-24-C1181-A

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Supporting documents

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