Family Support Worker

Norfolk and Norwich University Hospital

Information:

This job is now closed

Job summary

The NHS has committed in the Long-Term Plan to improving care for children and young people (CYP) with complications related to severe obesity and establishing specific clinics in relation to this.

NNUH has been commissioned to deliver a Complications Related to Excess Weight (CEW) service. The clinic will be a leader in the field of paediatric obesity using innovative modes to deliver the highest quality patient care.

This service will be supported by a full and specialised multi-disciplinary team providing a bio-psychosocial model for managing conditions and delivering care to our most complex paediatric patients presenting with complications related to excess weight, recognising this is a long-term condition.

The three main aims of this service are:

  • Identify the factors involved in the development of severe obesity;
  • Identify and manage complications with input from appropriate tertiary services; improving the efficiency of care delivery and the overall patient journey.
  • Deliver an individualised holistic plan to optimise compliance and outcomes.

Main duties of the job

The post holder will be expected to work within a multi-disciplinary team to deliver high quality family/patient-centred care and evidence-based interventions. They will provide quality services for an identified client group under the supervision of the CEW Social Worker within the service.

They will support families to put into practice and embed behaviour changes related to weight management advice provided by the multi-disciplinary team, both through hospital and community based interventions.The post holder will be working with people with a diverse range of additional needs that often impact on CYP and their families, including neuro-diversity, physical and/or learning disabilities, mental health and psycho-social issues, domestic abuse and familial conflict. The post holder will provide valuable observations and feedback to the multi-disciplinary team to help individualise the care pathway for the CYP and their families.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.

Interview date: 19th November 2024

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

234-24-W1686

Job locations

Norfolk & Norwich University Hopsital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  • To be aware of and adhere to all Trust policies and guidelines when undertaking any activities e.g. Infection Control and Uniform / Dress Code.
  • To provide and deliver a high standard of child and family centred patient care.
  • To ensure safe use, maintenance and storage of personal and NNUH equipment.
  • To make assessment judgements around what may or may not be significant changes in a child or young persons condition, involving observations and engagement skills and understanding whether or not to report any changes to a qualified health or social care professional.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 3221 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  • To be aware of and adhere to all Trust policies and guidelines when undertaking any activities e.g. Infection Control and Uniform / Dress Code.
  • To provide and deliver a high standard of child and family centred patient care.
  • To ensure safe use, maintenance and storage of personal and NNUH equipment.
  • To make assessment judgements around what may or may not be significant changes in a child or young persons condition, involving observations and engagement skills and understanding whether or not to report any changes to a qualified health or social care professional.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 3221 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

Essential

  • NVQ Level 3 in a relevant subject that supports your ability to deliver change and improve outcomes for children and young people or equivalent professional experience.

Experience

Essential

  • Significant experience of working with children and families
  • Good knowledge of services for children and young people, provided by the department and other agencies.

Desirable

  • Understanding of effective practice principles and current theories around 'what works' with young people.

Attitude Aptitude

Essential

  • Good communication skills with the ability to provide and receive complex and sensitive information in a developmentally and culturally appropriate manner.
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Skills

Essential

  • Tenacious and creative engagement skills with children, young people and families leading to positive change.
Person Specification

Qualifications

Essential

  • NVQ Level 3 in a relevant subject that supports your ability to deliver change and improve outcomes for children and young people or equivalent professional experience.

Experience

Essential

  • Significant experience of working with children and families
  • Good knowledge of services for children and young people, provided by the department and other agencies.

Desirable

  • Understanding of effective practice principles and current theories around 'what works' with young people.

Attitude Aptitude

Essential

  • Good communication skills with the ability to provide and receive complex and sensitive information in a developmentally and culturally appropriate manner.
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Skills

Essential

  • Tenacious and creative engagement skills with children, young people and families leading to positive change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hopsital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hopsital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Paediatric Consultant

Emma Webb

Emma.webb@nnuh.nhs.uk

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

234-24-W1686

Job locations

Norfolk & Norwich University Hopsital

Colney Lane

Norwich

NR4 7UY


Supporting documents

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