Apprentice Career Development Administrator

Norfolk and Norwich University Hospital

The closing date is 19 September 2024

Job summary

*This is a fixed term contract for 20 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help!

We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having further plans in place following their Apprenticeship e.g. going on to further education, joining the NNUH staff bank or obtaining employment at another organisation.

The Career Development team are a busy team implementing and overseeing the running of various programmes such as Apprenticeships, Work Experience, and Work Employability programmes across the Trust.

The Trust was highly commended for Norfolk at the 2022 National Apprenticeship Awards in the Macro Employer of the Year category.

Apprenticeship Eligibility Criteria:

All applicants must be:

  • Aged 16+
  • Resident in the UK/EEA for the last three consecutive years
  • Must not have a qualification in a similar subject at the same level or above
  • Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications and Skills Required:

  • Good general standard of education
  • 4 GCSE's at Grade D/3 or above (or equivalent) subject to the job specification
  • Good standard of literacy and numeracy
  • Good communication and interpersonal skills
  • Good IT skills

Full time: 37.5 hours per week

Main duties of the job

The post holder will provide administration and support to the Career Development team and associated initiatives that form the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) Skills Academy including the Apprenticeship Programme.

The post holder will be responsible for providing administrative support to the Career Development team and associated initiatives that form the NNUH Skills Academy including; the Apprenticeship Programme, Work Experience, and Pre Employment Programmes. The post holder will be responsible for the co-ordination of the Apprenticeship End Point Assessments for staff undertaking Apprenticeship Standards at the NNUH. This role will also support the development of virtual work experience programme and creation of social media content for the NNUH Skills Academy Facebook, Instagram, and Twitter pages.

We work closely with Trust divisions to support with workforce development through the utilisation of apprenticeship programmes.

We also work closely with the community and stakeholders across local NHS Trusts, DWP Job Centre, local schools and colleges to widen access and participation to careers in the NHS which builds upon the diverse workforce at the Norfolk and Norwich University Hospitals NHS Foundation Trust.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

09 September 2024

Pay scheme

Other

Salary

£12,514 a year per annum (£240 per week)

Contract

Apprenticeship

Duration

20 months

Working pattern

Full-time, Flexible working

Reference number

234-24-C1674

Job locations

20 Rouen Road

Norwich

NR1 1QQ


Job description

Job responsibilities

  • Act as first point of contact for enquiries relating to Apprenticeships, Work Experience, Pre-Employment Programmes, and End Point Assessment, and respond in an efficient and effective manner
  • Monitoring an apprentice's progress for successful entrance of End Point Assessment gateway to complete their apprenticeship, and escalating concerns in a timely manner.
  • Book in and attend pre-gateway and gateway meetings for Apprentices going through End Point Assessment, and take minutes and actions during the meetings
  • Support the recruitment process for apprentices, including booking interviews, sending through funding forms to successful applicants, and checking Trac Jobs for application updates and start dates
  • Update the Skills Academy Social Media accounts and internet/intranet web pages and create content using online design tools.
  • Maintain computerised filing systems
  • Produce and disseminate minutes associated with meetings, and following up on any action points
  • Provide administrative support for the Apprenticeship, work experience, and pre-employment programmes, along with ad-hoc programmes and opportunities as requested
  • Order resources, stationery, and preparing leaflets and documentations for careers fairs and events
  • When requested, attend recruitment and careers fairs with the Career Development Facilitator, and provide advice and guidance on NHS Careers and associated Apprenticeships

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job description

Job responsibilities

  • Act as first point of contact for enquiries relating to Apprenticeships, Work Experience, Pre-Employment Programmes, and End Point Assessment, and respond in an efficient and effective manner
  • Monitoring an apprentice's progress for successful entrance of End Point Assessment gateway to complete their apprenticeship, and escalating concerns in a timely manner.
  • Book in and attend pre-gateway and gateway meetings for Apprentices going through End Point Assessment, and take minutes and actions during the meetings
  • Support the recruitment process for apprentices, including booking interviews, sending through funding forms to successful applicants, and checking Trac Jobs for application updates and start dates
  • Update the Skills Academy Social Media accounts and internet/intranet web pages and create content using online design tools.
  • Maintain computerised filing systems
  • Produce and disseminate minutes associated with meetings, and following up on any action points
  • Provide administrative support for the Apprenticeship, work experience, and pre-employment programmes, along with ad-hoc programmes and opportunities as requested
  • Order resources, stationery, and preparing leaflets and documentations for careers fairs and events
  • When requested, attend recruitment and careers fairs with the Career Development Facilitator, and provide advice and guidance on NHS Careers and associated Apprenticeships

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

  • 4 GCSEs at C/4 or above (ideally to include Maths & English)

Skills

Essential

  • IT Skills including knowledge of Microsoft Office
  • Ability to work under pressure
  • Effective communication / interpersonal skills
  • Ability to work as an effective team member

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity, and Inclusion
Person Specification

Qualifications

Essential

  • 4 GCSEs at C/4 or above (ideally to include Maths & English)

Skills

Essential

  • IT Skills including knowledge of Microsoft Office
  • Ability to work under pressure
  • Effective communication / interpersonal skills
  • Ability to work as an effective team member

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity, and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

20 Rouen Road

Norwich

NR1 1QQ


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

20 Rouen Road

Norwich

NR1 1QQ


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Career Development Co-ordinator

Jamie Allison

nnuhapprenticeships@nnuh.nhs.uk

01603286231

Date posted

09 September 2024

Pay scheme

Other

Salary

£12,514 a year per annum (£240 per week)

Contract

Apprenticeship

Duration

20 months

Working pattern

Full-time, Flexible working

Reference number

234-24-C1674

Job locations

20 Rouen Road

Norwich

NR1 1QQ


Supporting documents

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