Job summary
Are you passionate and dedicated in enhancing the standards of care provided to our patients, fostering a culture of continuous learning?
At the Norfolk & Norwich University Hospital (NNUH) we have an exciting opportunity for an energetic and motivated individual to join our Quality Improvement and Clinical Excellence Team.
The post will provide specialist advice and guidance for clinical areas in the delivery of the NNUH Clinical Professionals, Midwives, and Nurses Strategy. Assist in building the Trust's Quality Improvement (QI) capacity and capability, by supporting the NNUH's vision of achieving continuous quality improvement. Play an integral role in the delivery of our local accreditation programme 'Accreditation of Excellence,' bringing together key standards of nursing and clinical care into one overarching, evidence-based framework.
Interview date: 2 October 2024
Main duties of the job
o Support and facilitate ward and departmental teams in ensuring that the highest standards of clinical care are continuously measured and improved.
o Plan, lead, and implement quality improvement programmes to improve the quality of care, patient safety, and experience.
o Contribute to the development of QI management capability and building of sustainable, continuous quality improvement approaches within the Trust.
o Be an advocate for Nursing, Midwifery and Clinical Professional Excellence and Quality improvement; empowering clinicians to adopt the QI methodology for implementing new ideas.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Support and facilitate ward and departmental teams through liaising and networking with Trust colleagues ensuring that the highest standards of clinical care are continuously measured and improved
- Facilitation of innovative and evidence based clinical practice through professional leadership and supporting clinical teams
- Plan, lead and implement quality improvement programmes to improve the quality of care, patient safety and experience, demonstrating patient and public involvement in the process
- Facilitation and co-ordination of a range of Corporate, Local Commissioning and National Initiatives associated with the quality agenda
- Implement local monitoring systems/tools to ensure Ward/ Department compliance with statutory and national standards, and participate fully in regulatory assessment and scrutiny processes
- Lead on specific cross-divisional improvement initiatives and assist the nominated service lead in developing tools to measure improvement.
- Facilitation of relevant patient harm reduction programmes across the Trust, according to individually agreed portfolio, including training and learning from root cause analysis
- Be pro-active in seeking patient views, ensuring that feedback from patients is valued and acted upon and lessons disseminated to enable changes in practice if they are necessary
- Actively lead and participate in all relevant meetings, promoting quality, safety and the Care Excellence Framework across the multi-disciplinary team
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- Support and facilitate ward and departmental teams through liaising and networking with Trust colleagues ensuring that the highest standards of clinical care are continuously measured and improved
- Facilitation of innovative and evidence based clinical practice through professional leadership and supporting clinical teams
- Plan, lead and implement quality improvement programmes to improve the quality of care, patient safety and experience, demonstrating patient and public involvement in the process
- Facilitation and co-ordination of a range of Corporate, Local Commissioning and National Initiatives associated with the quality agenda
- Implement local monitoring systems/tools to ensure Ward/ Department compliance with statutory and national standards, and participate fully in regulatory assessment and scrutiny processes
- Lead on specific cross-divisional improvement initiatives and assist the nominated service lead in developing tools to measure improvement.
- Facilitation of relevant patient harm reduction programmes across the Trust, according to individually agreed portfolio, including training and learning from root cause analysis
- Be pro-active in seeking patient views, ensuring that feedback from patients is valued and acted upon and lessons disseminated to enable changes in practice if they are necessary
- Actively lead and participate in all relevant meetings, promoting quality, safety and the Care Excellence Framework across the multi-disciplinary team
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Registration with the NMC or HCPC
- Educated to Degree level or equivalent experience
Experience
Essential
- Significant senior clinical (band 7 or above) experience within health care
- Experience of working in quality Improvement projects
Skills
Essential
- Ability to build relationships and communicate effectively with various stakeholders
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Registration with the NMC or HCPC
- Educated to Degree level or equivalent experience
Experience
Essential
- Significant senior clinical (band 7 or above) experience within health care
- Experience of working in quality Improvement projects
Skills
Essential
- Ability to build relationships and communicate effectively with various stakeholders
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
