Job summary
Denton Ward is a surgical ward caring for patients having Colorectal Surgery and General Surgery. We are also an integral part of The Sir Thomas Browne Academic Colorectal Unit, the largest colorectal department in England with excellent patient outcomes. Our surgeons are internationally recognised, and we work collaboratively with them to ensure the best possible outcomes for our patients.
You will become a valued member of this committed and supportive team, who are passionate about continuous improvement and providing excellent patient care. Our team prides ourselves on providing staff bespoke learning opportunities, and we would love to welcome you to our diverse and motivated team.
Main duties of the job
You will work with all members of the clinical team within the multidisciplinary framework. The Ward Clerical Officer is an essential part of a ward team, helping to streamline the work of the ward, support and help all members of the ward team to provide a quality service.
You will also support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.
Ideally we are looking for someone who can work flexible hours as we provide a 7 day a week service.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
1. To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients.
2. To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.
3. To be responsible for arranging holiday and sickness cover for the ward clerical team.
4. To manage and maintain the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.
5. To ensure that admission procedures and regulations for Overseas Visitors are met including EC patients.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note that this advertised position, which is part of occupation code #### does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
1. To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients.
2. To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.
3. To be responsible for arranging holiday and sickness cover for the ward clerical team.
4. To manage and maintain the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.
5. To ensure that admission procedures and regulations for Overseas Visitors are met including EC patients.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note that this advertised position, which is part of occupation code #### does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Good general standard of literacy and numeracy
Experience
Essential
- Previous clerical work including data input
- Experience in NHS or customer service organisation
Skills
Essential
- IT skills - accurate data input
- Flexible - able to multi-task and prioritise
- Understanding of the need for confidentiality
Desirable
- Preference for working in and supporting a multi-disciplinary team
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Good general standard of literacy and numeracy
Experience
Essential
- Previous clerical work including data input
- Experience in NHS or customer service organisation
Skills
Essential
- IT skills - accurate data input
- Flexible - able to multi-task and prioritise
- Understanding of the need for confidentiality
Desirable
- Preference for working in and supporting a multi-disciplinary team
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
