Trust Medical Secretary
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Job summary
An exciting opportunity has arisen for a part time Trust Medical Secretary to join the Endocrinology & Diabetes Department. Are you methodical, conscientious, caring and people-focussed? Do you like working in a supportive team but happy with your own workload too, working in a busy environment? If this sounds like you, please read on.
We are very proud of our department: the Diabetes and Endocrinology department is the largest in the East of England, and one of the largest in the UK. Our department directorate supports a full range of specialist and general clinical services. The main Endocrinology & Diabetes department is based on level 3 in the East Outpatients block. We also have a team working in Rouen Road, Norwich. We work closely with the Clinical Investigation Unit, Medical Outpatients and Eye Screening. The post holder will be expected to contribute to the provision of the highest standards of patient care.
Working days will likely be Monday/Tuesday/Friday. This role will be based at NNUH. If you are looking for a new, exciting challenge in a friendly team, apply today!
Main duties of the job
As a medical secretary, you will act as a key link between the clinicians, patients, relatives, all hospital staff, General Practitioners, and outside agencies, maintaining a close working relationship between the clinicians and patients as appropriate. You are expected to provide outstanding administrative support to the other medical secretaries and administrators in the department.
Responsibilities include working with the diabetes pump and technology service which includes ordering and invoice processing, responding to stakeholder queries, clinic management, typing clinic letters and ensuring patient pathways (RTT) are recorded accurately and timely, utilising our inhouse Diabetes patient management system, using our hospital's Recruitment Privacy Notice Approved by:
PAS system, responding to patient queries, working with the waiting list coordinators and other secretaries to ensure clinics are filled, supporting the wider secretarial team.
You may be required to manage diaries. You will assist in the organisation of the office and help provide continuity of service during absences. You will organise and minute meetings.
We are looking for someone with a high level of confidentiality as you will be handling confidential patient information. You will be confident in the use of IT, including knowledge of Microsoft Office, in particular Outlook, Word and Excel. You will need an excellent telephone manner.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
09 May 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year Per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
234-23-M2323
Job locations
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Employer's website
https://teamnnuh.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Norfolk and Norwich University Hospital's privacy notice (opens in a new tab)