Ward Clerk - Respiratory

Norfolk and Norwich University Hospital

This job is now closed

Job summary

Are you looking for a new challenge?

Do you have excellent communication skills, want to make a difference to the patient's experience daily?

An exciting opportunity has arisen to join and be part of the ward team within Respiratory.

Intwood Ward is currently a 33 bedded ward dedicated and specializing in Respiratory, Cardiology and general medical conditions.

We are currently seeking a friendly enthusiastic and well-organized individual to work and support the wards medical and nursing teams.

You will be able to work on your own initiative as well as being a key member of the ward team.

Individuals should be able to demonstrate excellent communication skills and possess a willingness to take on new challenge's

Main duties of the job

Job Purpose:

The Ward Clerical Officer is an essential part of a ward team, working with all members of the clinical team within the multidisciplinary framework, helping to streamline the work of the ward, supporting and helping all members of the ward team to provide a quality service.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence. Overview of Essential

Responsibilities:

To provide clerical support and assist the Ward Manager or their Deputy on the admission/transfer and discharge of patients.
To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.
To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.
To keep records up to date by using PAS i.e. patients admitted, transferred, discharged from the ward.
Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas.

For further information please contact Melanie Griggs melanie.griggs@nnuh.nhs.uk

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH site
Free 24-hours confidential counselling support
On-site Nursery
On-site cafes offering staff discounts
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-24-M0175

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

Job description

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job description

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

Good general standard of literacy and numeracy

Experience

Essential

Previous clerical work including data input

Desirable

Experience in NHS or customer service organisation

Skills

Essential

Good communication and interpersonal skills
IT Skills - accurate data input
Flexible - able to multi-task and prioritise

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification

Qualifications

Essential

Good general standard of literacy and numeracy

Experience

Essential

Previous clerical work including data input

Desirable

Experience in NHS or customer service organisation

Skills

Essential

Good communication and interpersonal skills
IT Skills - accurate data input
Flexible - able to multi-task and prioritise

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information