Job summary
An exciting opportunity has arisen within the Trauma and Orthopaedic department which is expanding with a New Orthopaedic Centre due to open in 2024.
Trauma & Orthopaedic is a busy department comprising of surgical pre-assessment, clinics and wards. Our aim is to put patients first in an area of the highest quality of care. Alongside the nursing and medical teams, the administrative team ensures the department runs smoothly, effectively and acts as a reliable point of contact along a patient's pathway. As part of this large and friendly team you'll be expected to maintain a high level of the patient-focused care we aim to deliver for our patients.
PREVIOUS APPLICANTS NEED NOT REAPPLY
Main duties of the job
You will support the Divisional teams and Information Services in providing complete, accurate, timely and appropriate data and information for 18 week mandatory returns within national and local timescales. Assist in producing and developing reports from RTT data for use in the management and achievement of the 18 week target.
You will assist in improving the quality of data associated with RTT by developing expert knowledge of RTT rules and providing training and support to operational teams as required, by ensuring that best practice is applied consistently and that common errors are identified and addressed.
You will also support secretarial, outpatient and waiting list staff in data entry and validation and to ensure that all validation is complete within required timescales, undertaking validation work directly as required to achieve this.
This is an exciting Department to be part of, working alongside a diverse team.
The new Elective Orthopaedic Centre (NANOC) will be opening on in 2024 providing 2 additional Theatres and 21 beds
We pride ourselves on offering further learning and development opportunities to all staff
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- To assist in validating the achieved admitted and non-admitted data on a weekly basis as required to ensure the accuracy of the RTT outcome codes and data completeness for the 18 week mandatory returns.
- To ensure recorded clock starts/stops are valid and in compliance with 18 week clock rules.
- To work both in the N&N and in the Health Records library as required to access notes and ensure timely and accurate validation.
- To contribute to the development of information and support networks to promote Best Practice across the organisation.
- To participate in the induction of new staff and to participate in educating others about the role of 18 weeks and RTT outcome codes as required.
- To ensure effective liaison between all members of the Trust in relation to 18 week pathways and processes as required.
- To ensure accurate data collection to ensure timely management of patients along the 18 week pathway and in order to identify delays in the systems and departmental processes.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- To assist in validating the achieved admitted and non-admitted data on a weekly basis as required to ensure the accuracy of the RTT outcome codes and data completeness for the 18 week mandatory returns.
- To ensure recorded clock starts/stops are valid and in compliance with 18 week clock rules.
- To work both in the N&N and in the Health Records library as required to access notes and ensure timely and accurate validation.
- To contribute to the development of information and support networks to promote Best Practice across the organisation.
- To participate in the induction of new staff and to participate in educating others about the role of 18 weeks and RTT outcome codes as required.
- To ensure effective liaison between all members of the Trust in relation to 18 week pathways and processes as required.
- To ensure accurate data collection to ensure timely management of patients along the 18 week pathway and in order to identify delays in the systems and departmental processes.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Good standard of literacy and numeracy (GCSE or equivalent, at grade C or above in Mathematics and English)
Experience
Essential
- Significant Administrative experience within the NHS
- Knowledge of waiting list management or an understanding of patient pathways and RTT standards and reporting methods
Skills
Essential
- Advanced skills in windows based systems and an ability to use all Microsoft Office applications and using Trust PAS information systems
- Confident to train and advise other members of staff
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Good standard of literacy and numeracy (GCSE or equivalent, at grade C or above in Mathematics and English)
Experience
Essential
- Significant Administrative experience within the NHS
- Knowledge of waiting list management or an understanding of patient pathways and RTT standards and reporting methods
Skills
Essential
- Advanced skills in windows based systems and an ability to use all Microsoft Office applications and using Trust PAS information systems
- Confident to train and advise other members of staff
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
