Job summary
Hello. My name is Natalie, and I am the Matron of the Acute Medical Unit here at Norfolk and Norwich University Hospital.
The Acute Medical Unit at NNUH is set across three wards currently with a combined bed base of 84 beds plus 9 trolleys. Much like other AMU's we receive patients directly from GP's and the Emergency Department and we ensure all emergency admission patients receive seamless, high-quality care at the point of admission.
Where we differ from other acute units is that NNUH has spent a lot of time in the development of Emergency Care which has led to the expansion of the services offered by the Acute Medical Unit. This includes Same Day Emergency Care (SDEC), Priority Assessment Unit (PAU) acute medical short stay beds, and advanced care for critically ill patients.
I'm a realist, acute medicine is busy. The days are long, and the work is challenging. As a team we recognize this and make sure that all members of the team are fully supported, and we look after you. I am lucky to have four amazing ward sisters supporting the team, and we are also supported by our own clinical educator.
We get to see a huge variety of patients in AMU, and it gives Deputy Sisters/Charge Nurses the chance to enjoy a working environment where you are exposed to lots of different patients. NNUH is very keen on career progression; we encourage every single member of our teams to achieve their potential.
I'm really looking forward to hearing from you
Natalie
Main duties of the job
The post holder will rotate between the roles of coordinators in the Acute Medical Unit, Ambulatory Care and the GP liaison role. Under the direction of the line manager and Matron provide nursing leadership and effectively manage and co-ordinate patient activity and staffing within the clinical area for the duration of a clinical shift, in order to promote high quality health care whilst upholding and influencing professional and Trust values.
To assist the acute medical consultants in providing high quality and timely management of short stay patients to ensure flow through the Acute Medical Unit.
To work closely with A&E, wards, out-patient areas and the operational centre to ensure timely admissions and discharge.
To undertake nurse led discharge via protocol.
To liaise directly with primary care to plan timely admissions to hospital and explore admission avoidance routes for certain groups of patients.
To work closely and support the nursing and junior medical staff ensuring that high quality patient care is delivered at all times.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Assist the line manager in the provision of 24 hour senior cover to provide clinical and managerial leadership and support of all nursing and clerical staff
- Act as a resource for support and guidance of staff on both sides of the unit
- Assist with the placement of appropriate personnel/skills across the directorate
- Assist with the management of resources in the clinical area within the agreed budget.
- Implement Trust and directorate, evidence based, procedures, policies, protocols and guidelines
- Work closely with own team, Senior Nurse, bed managers and site practitioners to promote good working relationships with all members of the multi-disciplinary team
- With assistance, manage staff performance and development through a process of appraisal, which should include a cycle of constructive performance review and the establishment of a relevant personal development plan
- With support, assist in the monitoring and management of staff sickness and absence
- Assist with the process of ensuring that all staff have had the relevant training and statutory updating regarding mandatory training, i.e. COSHH, Health and Safety, Infection Control Policy, Resuscitation, Moving and Handling, Fire Lecture and Occupational Health
- Actively assist with the identification of performance issues and initiate action, as required, in accordance with the Trust's Disciplinary Procedure
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- Assist the line manager in the provision of 24 hour senior cover to provide clinical and managerial leadership and support of all nursing and clerical staff
- Act as a resource for support and guidance of staff on both sides of the unit
- Assist with the placement of appropriate personnel/skills across the directorate
- Assist with the management of resources in the clinical area within the agreed budget.
- Implement Trust and directorate, evidence based, procedures, policies, protocols and guidelines
- Work closely with own team, Senior Nurse, bed managers and site practitioners to promote good working relationships with all members of the multi-disciplinary team
- With assistance, manage staff performance and development through a process of appraisal, which should include a cycle of constructive performance review and the establishment of a relevant personal development plan
- With support, assist in the monitoring and management of staff sickness and absence
- Assist with the process of ensuring that all staff have had the relevant training and statutory updating regarding mandatory training, i.e. COSHH, Health and Safety, Infection Control Policy, Resuscitation, Moving and Handling, Fire Lecture and Occupational Health
- Actively assist with the identification of performance issues and initiate action, as required, in accordance with the Trust's Disciplinary Procedure
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Registered Nurse with significant experience at Band 5 in acute setting and experience of Orthopaedics, Surgical or Medical Nursing
- Diploma or Degree
Experience
Essential
- Experience of acute emergency Nursing
- Experience of managing a team
Skills
Essential
- Excellent communication and inter-personal skills
- Ability to maintain standards of care/ leadership in a busy, stressful environment and manage conflicting priorities
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Registered Nurse with significant experience at Band 5 in acute setting and experience of Orthopaedics, Surgical or Medical Nursing
- Diploma or Degree
Experience
Essential
- Experience of acute emergency Nursing
- Experience of managing a team
Skills
Essential
- Excellent communication and inter-personal skills
- Ability to maintain standards of care/ leadership in a busy, stressful environment and manage conflicting priorities
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
