Job summary
We are looking to recruit a Clerical Officer/ Typist to join our Paediatric team located at the Norfolk and Norwich University Hospital.
Part Time: 19.5 hours per week
Interview Date - 12th February 2024
Main duties of the job
A friendly, enthusiastic, motivated, hardworking person is required to join our busy team as a Clerical Officer/ Typist
You will be part of a well-established, dedicated and friendly team. This is a good opportunity to join an expanding and exciting department.
You will be expected to provide a high-quality support within Women & Children Services, to be able to communicate well with patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the Trust.
In order to provide a support service to the technical staff, a versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
- Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
- Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
- Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
- Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post
Job description
Job responsibilities
- Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
- Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
- Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
- Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
- Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post
Person Specification
Qualifications
Essential
- Good general standard of education
Experience
Essential
- Basic computer skills inc data input, word processing and excel, typing experience/Audio transcription
Desirable
- Experience of NHS or a customer service organisation
Skills
Essential
- Will need to work under pressure and be able to meet tight deadlines
- Understand the need for confidentiality
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Good general standard of education
Experience
Essential
- Basic computer skills inc data input, word processing and excel, typing experience/Audio transcription
Desirable
- Experience of NHS or a customer service organisation
Skills
Essential
- Will need to work under pressure and be able to meet tight deadlines
- Understand the need for confidentiality
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
