Job summary
This is an exciting opportunity to join the Norfolk and Norwich University Hospitals award winning Corporate Communications Team as the Communications Assistant for Internal Communications and Engagement.
Reporting to the Head of Internal and Online Communications, the successful candidate will be an experienced communications professional with exceptional skills. You will work as part of a busy communications team providing a communications service to our staff in a state-of-the-art large university hospital and other sites.
Interview Date - 29th January 2023 (am)
Main duties of the job
The postholder will need exceptional writing skills and will create content for all our channels - internal, external and social. You'll be creating content every day for our internal comms channels including a news service to staff, the intranet, and staff Facebook page. You'll also contribute to dealing with queries that come into the office, and provide content for the hospital magazine and photography for our stories. Aptitude for using software including for updating our website and intranet are also essential.
This role reports to the Head of Internal and Online Communications.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- To write and edit content for the the staff news service and keep pages on the intranet updated, helping to maintain the accurate and timely information for all users. Regular use of variety of publishing systems eg our content management system and video editing tools. Need for speed and accuracy to meet tight deadlines.
- To provide assistance for our internal trust social media service, supporting staff engagement and helping to respond to queries.
- To support news and content planning but helping to keep the daily planner up to date.
- To undertake photography, photo editing and create and edit video content, slides and posters for the Trusts communications channels.
- To provide communications support for internal and external Trust projects and campaigns.
- Understanding of how to handle sensitive and confidential information, some of which could contain sensitive & confidential patient information.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- To write and edit content for the the staff news service and keep pages on the intranet updated, helping to maintain the accurate and timely information for all users. Regular use of variety of publishing systems eg our content management system and video editing tools. Need for speed and accuracy to meet tight deadlines.
- To provide assistance for our internal trust social media service, supporting staff engagement and helping to respond to queries.
- To support news and content planning but helping to keep the daily planner up to date.
- To undertake photography, photo editing and create and edit video content, slides and posters for the Trusts communications channels.
- To provide communications support for internal and external Trust projects and campaigns.
- Understanding of how to handle sensitive and confidential information, some of which could contain sensitive & confidential patient information.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Recognised NVQ level 4 administrative qualification/RSA Level 4 or equivalent qualification or equivalent experience.
Experience
Essential
- Significant Experience of writing, editing and producing a wide range of communications materials for a range of channels including internal communications, social media, other digital formats and traditional channels.
Skills
Essential
- Previous use of editing website content through a content management system or evidence of technical aptitude to be trained to use the system
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Recognised NVQ level 4 administrative qualification/RSA Level 4 or equivalent qualification or equivalent experience.
Experience
Essential
- Significant Experience of writing, editing and producing a wide range of communications materials for a range of channels including internal communications, social media, other digital formats and traditional channels.
Skills
Essential
- Previous use of editing website content through a content management system or evidence of technical aptitude to be trained to use the system
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
