Waiting List Coordinator
This job is now closed
Job summary
An exciting opportunity has arisen for a conscientious, enthusiastic, highly motivated and organised Waiting List Coordinator based at Norfolk & Norwich University Hospital.
Urology is a busy and innovative specialty which treats problems of the urinary system and the genitourinary tract. Our Urologists diagnose and treat disorders of the kidneys, ureters, bladders, and prostate.
You will be working alongside 3 Consultant Urologist's and Specialist Nurses. This is an emergency service and requires the ability to work under pressure and to tight deadlines. Part of this role will also include working with the continence team and managing their outpatient waiting lists.
Main duties of the job
You will be expected to facilitate the management of Day Case Waiting Lists ensuring that the lists available are fully utilised.
Maintain elective waiting lists, ensuring that Trust waiting time targets are achieved.
Plan theatre lists and liaise with Specialist Nurses to ensure that the mix of patients and procedures is acceptable.
Ensure patients are informed in a timely manner of any cancellations or changes to planned attendance/admission times/appointments.
As these lists are subject to change according to clinical priority, this may involve cancellation and re-arrangement of dates and direct contact with patients to impart this news.
You will have good communication skills are essential to this post and be able to work independently.
You will support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
03 October 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
234-23-CS0131
Job locations
Norfolk and Norwich University Hospital
Norwich
NR4 7UY
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Norwich
NR4 7UY
Employer's website
https://teamnnuh.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Norfolk and Norwich University Hospital's privacy notice (opens in a new tab)