Job summary
Fixed term contract/ secondment opportunity until the initial funded period of 30th March2025
We are excited to be recruiting a Programme Support Officer into the transformative Norfolk and Waveney Diagnostic Assessment Centres (DAC) Programme. The Norfolk & Norwich University Hospital working in conjunction with the neighbouring Queen Elizabeth Hospital in King's Lynn and James Paget university Hospital in Great Yarmouth in an exciting partnership with the East of England Imaging Academy have collaborated to develop 3 amazing new build, Diagnostic Imaging facilities, one for each of the acute trusts.
As Programme Support Officer you will help build this transformational joint venture which has been designed to address growing demand now and in the future across the region. From these fantastic new facilities, there will be an increased focus on providing superb patient care offering a dedicated outpatient imaging facility to support delivery of faster, common patient pathways.
The successful applicant for Programme Support Officer will be an integral part of the largest Norfolk and Waveney (N&W) ICS investment in recent years and finding the right person to support driving this investment and project forward is essential.
The ideal candidate would have experience of providing high quality project administrative support, collecting and analysing complex data and both writing and presenting accurate and concise reports.
Main duties of the job
As the DAC Programme Support Officer, you will be responsible for supporting all aspects of the programme office and act as the point of contact for enquiries from the project teams, as well as leading on specific service developments within the programme.
Working on a nationally recognised £85.9m transformation programme, the largest capital investment in the N&W ICS in the last 20 years.
Acting as a point of contact for the DAC Operation Lead.
Working in a fun and dynamic, multi-trust programme.
Interview date: 30th August 2023
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
The following skills and experience will be required and are essential for the successful candidates:
- To provide direct support to the Commercial Projects Manager in all aspect of the Trust major strategic projects and programmes and to support the programme office and programme teams to develop and implement project data collections systems that will provide accurate and timely data
- To provide administrative support to the Programme Management Office, as required.
- To work autonomously to within their project area
- Leading on specific service developments
- To support the development, implementation and monitoring of the Trust major strategic projects and programmes; supporting planning workshops, developing work breakdown structures and establishing projects governance, management structures and monitoring.
- To be responsible for regular project meetings and reporting cycles, including organising meetings, preparing agendas, circulating papers and taking/distributing minutes, updating project plans, action logs and risk/issues registers in a timely manner.
- Perform effective version control management for all documentation produced by project management tasks and work stream outputs, maintaining necessary programme documentation; including business cases, project initiation documents, risk registers, action logs and schedules, within the programme repository and ensuring all products and reports are fit for purpose providing reliable, accurate and timely information
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
The following skills and experience will be required and are essential for the successful candidates:
- To provide direct support to the Commercial Projects Manager in all aspect of the Trust major strategic projects and programmes and to support the programme office and programme teams to develop and implement project data collections systems that will provide accurate and timely data
- To provide administrative support to the Programme Management Office, as required.
- To work autonomously to within their project area
- Leading on specific service developments
- To support the development, implementation and monitoring of the Trust major strategic projects and programmes; supporting planning workshops, developing work breakdown structures and establishing projects governance, management structures and monitoring.
- To be responsible for regular project meetings and reporting cycles, including organising meetings, preparing agendas, circulating papers and taking/distributing minutes, updating project plans, action logs and risk/issues registers in a timely manner.
- Perform effective version control management for all documentation produced by project management tasks and work stream outputs, maintaining necessary programme documentation; including business cases, project initiation documents, risk registers, action logs and schedules, within the programme repository and ensuring all products and reports are fit for purpose providing reliable, accurate and timely information
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Educated to Undergraduate degree level or relevant equivalent experience
Desirable
- Relevant Project Management qualification, or equivalent experience and ability to demonstrate experience and success in working with a project management framework
Experience
Essential
- Good experience of providing high quality project administrative support including producing and maintaining project documents, written progress reports and presentation slides
Desirable
- Good experience of working in high pressure environment showing effective prioritisation and co-ordination of a varied workload under pressure and to deadlines.
Skills
Essential
- Ability to collect and analyse complex data and to write and present accurate and concise reports to various groups at all levels
- Ability to build relationships and communicate effectively with various stakeholders
Attitude and Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Educated to Undergraduate degree level or relevant equivalent experience
Desirable
- Relevant Project Management qualification, or equivalent experience and ability to demonstrate experience and success in working with a project management framework
Experience
Essential
- Good experience of providing high quality project administrative support including producing and maintaining project documents, written progress reports and presentation slides
Desirable
- Good experience of working in high pressure environment showing effective prioritisation and co-ordination of a varied workload under pressure and to deadlines.
Skills
Essential
- Ability to collect and analyse complex data and to write and present accurate and concise reports to various groups at all levels
- Ability to build relationships and communicate effectively with various stakeholders
Attitude and Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
