Job summary
The NNUH is a modern forward thinking teaching hospital offering acute care to a population of approximately one million. We are one of the largest acute teaching hospitals in the UK with strong links to the Medical School at the nearby University of East Anglia.
The Cellular Pathology Clinical Business Unit (CBU) comprises Histopathology, Cytopathology and Mortuary & Bereavement Services.
Histopathology and Cytopathology are based at the Cotman Centre on the Norwich Research Park, close to the NNUH and Bereavement Services and the Mortuary are on the hospital main site. The department serves the NNUH, Norwich, the James Paget University Hospital NHS Foundation Trust, Great Yarmouth and surrounding associated community health centres and general practitioners. The NNUH Cytology department has recently been chosen to be the provider of HPV primary testing for the East of England.
Main duties of the job
If you're looking for an exciting new challenge, we may have the perfect job for you. The Cellular Pathology department is looking for a highly motivated professional to join our management team as the Service Operational Manager. Having a background in Cellular Pathology would be a useful not an essential part of the role.
The Service Operational Manager, Cellular Pathology, will work closely with the cellular pathology management team to ensure delivery of a high quality, effective and efficient Cellular Pathology service. They will lead on the delivery of operational performance targets, financial balance and the development and transformation of services in line with best practice standards. These transformations will include the change to a fully digital Histopathology service.
Other key tasks of the post will include the development of strategic and operational plans, in line with the requirements of the Trust and Chief of Service. Collation of departmental key performance indicators, writing of business cases as and when required of the department, and assistance with delivery of projects in conjunction with the Senior Cellular Pathology Managers.
The post holder will work closely with the Divisional Triumvirate, Clinical Business Unit leadership teams and Divisional Business Partners to achieve the Division's service objectives and will be expected to make a positive contribution to the delivery of services Trust wide.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- To ensure that there is appropriate interface with stakeholders and with Primary Care organisations and specialist commissioners.
- To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process.
- To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plan.
- To performance manage quality targets, financial performance, and safety through the contract with commissioners and other sub contracts.
- To be responsible for the safe and effective and efficient delivery of clinical and operational services.
- To lead in the selection and purchasing of equipment.
- To ensure the maintenance, condition, quality control and record keeping of complex instruments and equipment is undertaken in accordance to the standard operating procedures stipulated by departmental policy.
- To ensure that all equipment in the departments is functioning correctly and is regularly maintained.
- To develop and maintain a highly efficient cellular pathology network.
- To create a value for money service while maximizing the return on investment.
- To identify and implement an overarching strategy to provide an efficient and effective service, and improving standards of care, productivity and value for money.
- To ensure that operational processes are implemented to secure risk assessments, the co-ordination of mandatory training and the robust investigation and management of incidents and complaints, with documented learning outcomes and agreed preventative measures.
- To ensure that appropriate professional standards are maintained by all staff groups through the liaison with appropriate professional and external regulatory bodies.
- To ensure that Cellular Pathology remains within financial budgets and achieve determined cost improvements.
- To manage the delivery of service developments and capital plans in line with service development strategy.
Please see the attached job description for full details.
Job description
Job responsibilities
- To ensure that there is appropriate interface with stakeholders and with Primary Care organisations and specialist commissioners.
- To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process.
- To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plan.
- To performance manage quality targets, financial performance, and safety through the contract with commissioners and other sub contracts.
- To be responsible for the safe and effective and efficient delivery of clinical and operational services.
- To lead in the selection and purchasing of equipment.
- To ensure the maintenance, condition, quality control and record keeping of complex instruments and equipment is undertaken in accordance to the standard operating procedures stipulated by departmental policy.
- To ensure that all equipment in the departments is functioning correctly and is regularly maintained.
- To develop and maintain a highly efficient cellular pathology network.
- To create a value for money service while maximizing the return on investment.
- To identify and implement an overarching strategy to provide an efficient and effective service, and improving standards of care, productivity and value for money.
- To ensure that operational processes are implemented to secure risk assessments, the co-ordination of mandatory training and the robust investigation and management of incidents and complaints, with documented learning outcomes and agreed preventative measures.
- To ensure that appropriate professional standards are maintained by all staff groups through the liaison with appropriate professional and external regulatory bodies.
- To ensure that Cellular Pathology remains within financial budgets and achieve determined cost improvements.
- To manage the delivery of service developments and capital plans in line with service development strategy.
Please see the attached job description for full details.
Person Specification
Qualifications
Essential
- Masters degree or equivalent
- Post graduate diploma in management studies or equivalent
Experience
Essential
- Significant experience at senior management level within the NHS
- Experience of managing in complex organisations across more than one organisation or with a network
Skills
Essential
- Excellent organisational, technical, IT and communication skills.
- Leadership, motivational and interpersonal skills.
- Able to analyse performance in respect of performance targets, strategic objectives; develop strategies, business plans, and advise in areas where expert opinion differs.
- Practical experience of Project Management.
- Management of organisational change.
Attitude, aptitude
Essential
- A self-motivator with an evidence of Achievement or continuous professional development.
- Ability to work across boundaries.
- A self-motivator with an evidence of Achievement or continuous professional development.
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Person Specification
Qualifications
Essential
- Masters degree or equivalent
- Post graduate diploma in management studies or equivalent
Experience
Essential
- Significant experience at senior management level within the NHS
- Experience of managing in complex organisations across more than one organisation or with a network
Skills
Essential
- Excellent organisational, technical, IT and communication skills.
- Leadership, motivational and interpersonal skills.
- Able to analyse performance in respect of performance targets, strategic objectives; develop strategies, business plans, and advise in areas where expert opinion differs.
- Practical experience of Project Management.
- Management of organisational change.
Attitude, aptitude
Essential
- A self-motivator with an evidence of Achievement or continuous professional development.
- Ability to work across boundaries.
- A self-motivator with an evidence of Achievement or continuous professional development.
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
