Job summary
The VTE clinic is part of the Trust Anticoagulation Service. It is a nurse led emergency admission avoidance service which assesses, investigates and treats patients with suspected deep vein thrombosis (DVT).
An exciting opportunity has come up for a full-time band 2 to join our friendly and dynamic team and become our new Anticoagulation Deputy Assistant. Full training will be given.
The post is a combination of HCA duties (approx.30%) and Admin/Clerical duties (approx.70%). The post holder will be the first person the patients will see on arrival to the clinic therefore representing the VTE service with all the PRIDE values.
The assistant post is an integral part of the VTE team as assists in the running of reception, assisting the nurse specialists and direct patient contact in the waiting area and clinic rooms. The post holder will need excellent computer skills, communication skills, be friendly, good sense of humour and be able to work alone and as part of a team.
The VTE Clinic is currently a Monday to Friday service as dependent on radiology scanning however now scanning on Saturdays. Candidate may be required to cover Saturday instead of a weekday. To work closely with other Anticoagulation Assistant.
Interview date: To be confirmed
Main duties of the job
To work with the Anticoagulation Assistant, Anticoagulation Nurse Specialists, Anticoagulation Pharmacist and other Anticoagulation Assistant within a multi-professional framework and provide a high standard of care for patients, whilst supporting and helping all members of the team in an outpatient environment.
The post holder will be expected to provide an efficient and reliable service and carry out some duties unaided at the discretion of the Nurse Specialists. The job will involve both clinical and reception duties.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Assist in welcoming patients and their carers to the department.
- Participate in the assessment of patients under the supervision of the Anticoagulation Nurse Specialists.
- To collect routine specimens (bloods), correctly label and dispatch promptly for investigations.
- To take and record observations of temperature, pulse and respiration and to routinely monitor and record blood pressure (following completion of the Trusts recognised training and assessment package). To document recordings accurately on to the patient assessment documentation.
- To promptly report abnormal readings to the Anticoagulation Nurse Specialists.
- To support the Anticoagulation Nurse Specialists over the discharge of patients from the department, including transfer of patients and their property, the collection of TTOs and the transfer of medical notes as appropriate.
- Assist the team with the running of the clinics e.g. preparing patients for examination, assisting patients to undress and dress, and chaperoning the patient/Doctor as required.
- Liaise with other departments (i.e. Radiology, Pharmacy, X-Ray, Laboratory, Acute Medical Unit).
- To ensure that long stay patients are provided with suitable refreshments.
- To provide patient comfort, including assisting patients to the toilet.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- Assist in welcoming patients and their carers to the department.
- Participate in the assessment of patients under the supervision of the Anticoagulation Nurse Specialists.
- To collect routine specimens (bloods), correctly label and dispatch promptly for investigations.
- To take and record observations of temperature, pulse and respiration and to routinely monitor and record blood pressure (following completion of the Trusts recognised training and assessment package). To document recordings accurately on to the patient assessment documentation.
- To promptly report abnormal readings to the Anticoagulation Nurse Specialists.
- To support the Anticoagulation Nurse Specialists over the discharge of patients from the department, including transfer of patients and their property, the collection of TTOs and the transfer of medical notes as appropriate.
- Assist the team with the running of the clinics e.g. preparing patients for examination, assisting patients to undress and dress, and chaperoning the patient/Doctor as required.
- Liaise with other departments (i.e. Radiology, Pharmacy, X-Ray, Laboratory, Acute Medical Unit).
- To ensure that long stay patients are provided with suitable refreshments.
- To provide patient comfort, including assisting patients to the toilet.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Good general standard of literacy and numeracy to GCSE level or equivalent
- Completion of Trust Health Care Assistant training programme
Experience
Essential
- Previous clerical work including data input
Desirable
- Some experience in NHS or customer service organisation
Skills
Essential
- Understand need for confidentiality
Desirable
Attitude, aptitude
Essential
- Good communication & interpersonal skills
- Flexible - able to multitask and prioritise
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Person Specification
Qualifications
Essential
- Good general standard of literacy and numeracy to GCSE level or equivalent
- Completion of Trust Health Care Assistant training programme
Experience
Essential
- Previous clerical work including data input
Desirable
- Some experience in NHS or customer service organisation
Skills
Essential
- Understand need for confidentiality
Desirable
Attitude, aptitude
Essential
- Good communication & interpersonal skills
- Flexible - able to multitask and prioritise
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
